Apple Music

Smart Benefits are amazing extras included in our Smart and Full Works Plan. Choose the Smart Benefit that’s right for you from Apple Music to BT Sport Ultimate and do more of what you love.

There are several ways to activate the Apple Music offer, available exclusively to EE customers:

Via text code to 150

For six months’ access to Apple Music, plus the data on us text MUSIC to 150. Reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to activate and enjoy your offer.

Via My EE

You can also add the Apple Music offer to your account via My EE, in the add-ons section.

You can download the My EE app here.

We'll text you in the final month of the offer to let you know that you'll be moving onto a paid subscription in the following month. The monthly cost of £9.99 will automatically be added to your EE plan at the end of the offer period if you do not cancel. The data you use after the six month offer has ended will come out of your allowance.

You can cancel an Apple Music subscription at any time by texting STOP MUSIC to 150 or through My EE.

• If you opt to cancel within the six months, you’ll continue to have free access to Apple Music until your next renewal date, which is on the monthly anniversary of the service being added to your account. We’ll let you know via text when that date is and again on the day offer expiry.
• If you opt to cancel after the six month offer has ended, your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to Apple Music until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.
  

If you're an EE customer with a pay monthly, 12 month SIM only, tablet or data SIM plan, you're eligible. If you’ve already had an Apple Music offer through EE, you can’t get it again.

However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you’re entitled to six months of streaming for Apple Music, on us. Just text STREAM to 150 or log in to My EE and go to the 'add-ons' section. 

If you currently have a subscription for Apple Music directly with Apple, this will need to be cancelled in order to enjoy Apple Music membership through EE. To do this, you can follow the guidance here or alternatively call Apple directly on 08001076285.

It depends where you go: anywhere your plan allows inclusive roaming, which means all EU countries and, if you’re a Max plan user who upgraded or joined after 10 May 2017, the USA, Canada, Mexico, Australia and New Zealand. If you're roaming in a country that isn't included in your price plan, you'll need to buy a data add-on in order to stream on the app. See ee.co.uk/roaming for countries currently included in your plan.

Please note that whilst streaming on the Apple Music app during the six month offer period won’t affect your data allowance, the content available on the app may differ between countries due to entertainment rights agreements.

Apple Music Membership with data streaming on us: Offer available to customers with EE pay monthly or SIM only phone plans. Individual Apple Music Membership is free for 6 months and for 6 months, data used whilst streaming/downloading from Apple Music whilst in the countries covered by your plan's inclusive data allowance will not decrement from your plan’s data allowance. 6 months’ data streaming not available to Business Connect customers. You must have some of your plan’s data allowance left else you will be unable to stream or download music using mobile data. If you’ve already benefitted from our six months’ free Apple Music Membership offer you’re ineligible for this offer but may be entitled to 6 months Apple music Data Streaming on us. After 6 months, membership automatically renews and you’ll be charged £9.99 a month and data used will decrement from your plan allowance. You can cancel at any time. If removed from your account during the first six months, you’ll be unable to get the add-on again free of charge. Requires a handset using either iOS 8.4 or Android 4.3 or later. Apple ID required for full functionality. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms

Smart Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your smart benefit at purchase, via My EE or by texting 150. We may at any time change the range of smart benefits available, the content of the smart benefit or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes.

Apple Music: Data used will decrement from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either iOS 10 or Android 5 or later. Apple ID required. Apple Music has a £9.99/month value. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms

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