BritBox

You can activate the BritBox offer, available exclusively to eligible EE customers, in the following ways:

Via text code to 150

For six months’ access to BritBox, plus the data on us, text BRITBOX to 150. Reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to activate and enjoy your offer.

Via My EE

You can also add the BritBox offer to your account via My EE, in the add-ons section.

You can download the My EE app here.

We'll text you in the final month of the offer to let you know that you'll be moving onto a paid subscription in the following month. The monthly cost of a paid subscription (currently £5.99) will automatically be added to your EE plan at the end of the offer period if you do not cancel. The data you use after the six month offer has ended will come out of your allowance.

You can cancel a BritBox subscription at any time by texting STOP BRITBOX to 150 or through My EE.

• If you opt to cancel within the six months, you’ll continue to have full access to BritBox until your next renewal date, which is on the monthly anniversary of the service being added to your account. We’ll let you know via text when that date is and again on the day offer expiry.
• If you opt to cancel after the six month offer has ended, your subscription will end at your next monthly renewal date, which is on the monthly anniversary of the add-on being added, and you will have full access to BritBox until that date. Note, if at the time of cancellation, you have not already been billed for that period it will be charged in full on your next bill.

If you're an EE customer with a consumer pay monthly, 12 month SIM only, tablet or data SIM plan you're eligible. If you’ve already had a BritBox offer through EE, you can’t get it again. The offer isn’t available to customers on our Small Business 4GEE, SME and Business Connect plans.

Click here to see a complete list of which devices are compatible with BritBox.

If you currently have a subscription for BritBox directly with BritBox, this will need to be cancelled in order to enjoy a BritBox subscription through EE. You can do this when you sign up for your BritBox subscription through EE, unless you subscribed via iTunes in which case you will need to cancel your own subscription. To do this, you can follow the guidance here. If you cancel your existing BritBox subscription, you will lose any existing offers you may have been given by BritBox (e.g.one month free).  

Access to BritBox content outside of the UK is subject to the terms and conditions of BritBox. For details on where you can watch BritBox, see the BritBox terms and conditions.

Where access to BritBox is available, the data for watching it is inclusive in the destinations where your plan provides for inclusive roaming.   If you're roaming in a country that isn't included in your price plan, you'll need to buy a data add-on in order to stream on the app. See ee.co.uk/roaming for countries currently included in your plan.

Biggest box of British boxsets: Biggest box of British boxsets: Biggest compared to other SVOD services. Verify at britbox.co.uk/help. Offer: Available to customers on 4GEE and 5GEE consumer pay monthly plans (except small business and Business Connect customers) requesting BritBox for the first time. UK residents only. Subject to credit check. Offer is available for six consecutive months. The six months starts as soon as we receive your request for BritBox. If BritBox is removed from your account at any point during the six month period, you’ll be unable to get it again for a free period. At the end of the offer period, you’ll be automatically charged the standard monthly price for BritBox (currently £5.99 pm inc VAT) and data used will decrement from your plan allowance. You can cancel the offer at any time. During the offer period, data used whilst streaming content on BritBox (where available) to your EE device whilst in the countries covered by your plan will not decrement from your plan’s inclusive data allowance. All other data used when you use BritBox will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on BritBox. Offer is non-transferable. BritBox is for your personal, non-commercial use. You must remain on an eligible plan to continue to receive the offer. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content –see www.britbox.co.uk/help. Third party content provider terms apply. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of BritBox. BritBox terms apply. For more details see www.britbox.co.uk/terms.

Smart Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your smart benefit at purchase, via My EE or by texting 150. We may at any time change the range of smart benefits available, the content of the smart benefit or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes.

UK’S NO.1 NETWORK 7 YEARS IN A ROW: Rankings based on the RootMetrics® UK RootScore® Report: From H2 2013 to H1 2020. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.