EE Service Packs Benefits


Keep your device in tip-top condition for no extra cost

With your Service Packs you can enjoy our EE lifetime guarantee for your device until you upgrade or leave, an annual device and account MOT, as well as £10 off protective kit to keep your phone protected.

EE Lifetime Guarantee

Your Service pack covers your device against any manufacturer faults for the lifetime of your new contract, until you upgrade or leave. That’s longer than any standard manufacturer warranty. So, if something goes wrong, we’ll repair or replace it for free. We always use authorised experts, so you know it’s in safe hands.

Annual device and account MOT

Every year we’ll make sure your device is still at its best. Book an appointment at your local store and we’ll give your device a thorough check up, polish and clean. We’ll also take a look to make sure you’re making the most of your account and getting the best value from EE. You’ll also get a full service report.

£10 off protective kit

With your Service pack you can get £10 off on our premium range of cases and screen protectors to keep your phone protected from life’s bumps and scrapes.

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