Service Benefits

Amazing service as standard

As an EE customer, you’ll get a bunch of useful extras to keep your device in tip-top condition, all included in your plan when you take out, or upgrade to, a new pay monthly or SIM only 5G Smart, Smart, Full Works or Essential plan.

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What's included in my Service Benefits?

You'll get EE Lifetime Warranty, £10 off protective kit and Annual device MOT - at no extra cost.

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How do I get Service Benefits?

You'll get Service Benefits automatically added to your account when you've taken, or upgraded to, a Smart, Full Works or Essential plan direct from EE.

What do Service Benefits cover?

EE Lifetime Warranty

On EE your device is covered against any manufacturer faults for the lifetime of your new contract, until you upgrade or leave. That’s longer than any standard manufacturer warranty. So, if something goes wrong, we’ll repair or replace it for free. We always use authorised experts, so you know it’s in safe hands.

Annual device MOT

Keep your device performing its best on the UK’s no.1 network. Our annual device MOT will get it looking good and working as well as it did on the day you met. Just pick a time that suits you in any EE store: we’ll clean up your handset, run expert diagnostics on its hardware and software and leave it feeling brand new.

£10 off protective kit

As part of your Service Benefits, you can get £10 off on our premium range of cases and screen protectors to keep your phone protected from life’s bumps and scrapes.

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Got a budget in mind?

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What are the pay monthly plans?

You can get to grips with our phone plans, discover 5G and learn all about our fantastic extras. Or if you're ready to upgrade now, log in to your account just below.

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What are Smart Benefits?

Smart Benefits are amazing extras included in our Smart and Full Works Plan. Choose the Smart Benefit that’s right for you from Apple Music to BT Sport Ultimate and do more of what you love.

EE Service Benefits

Included with all our Smart, Essential and Full Works plans

Delivery and set up

Get superfast delivery and expert set up, wherever you are. 

Annual device MOT

Once a year we'll give your device a check up and clean, so it looks tip-top.

EE Lifetime Warranty

Extra peace of mind against manufacturer defects with our even longer lifetime warranty.

£10 off protective kit

Get £10 off cases, covers and screen protectors to keep your device looking its best.