We're committed to bringing you the best customer experience with 100% of our calls answered by call centres in the UK and Ireland.
Open every day, all year round from 8am – 9pm Monday to Friday and 8am – 8pm Saturday and Sunday, our call centre teams work tirelessly to help you out with everything you need - from explaining your bill to helping you get the most out of your latest new phone. All handled in the UK, getting your stuff sorted quickly.
Get in touch - your way
We want you to get in touch with us, when you want and how you want so if you’d prefer not to call, there are other ways to find the answers to your questions.
- Help yourself - Our Help section covers a range of frequently asked questions and topics. An easy way of finding answers to the majority of your questions.
- Ask the Community - The EE Community is where our customers get together to ask and answer questions, share ideas, swap tips and find inspiration – 24/7.
- Get social - You can always contact us through Twitter or Facebook. We even have a YouTube channel where you can find lots of handy videos and a LinkedIn account for anything else.
- Let's chat - If you'd rather type than make a call, our instant chat function on ee.co.uk is for you.