Benefits of WiFi Calling
No need for an app
Unlike other WiFi solutions, WiFi Calling doesn’t require an app. Once it’s activated, it’s automatic - you dial as normal.
No change to your bill
Calls and texts come out of your monthly allowance as normal and out of allowance calls will be charged at your standard rate.
Make calls as usual
Make calls from the back bedroom, the pub, the coffee shop, the supermarket – or even London Underground. Wherever there’s WiFi, you’ve got EE.
Only connect once
Once you've connected to your home WiFi network, you'll automatically connect next time round.
WiFi on London Underground
Stay connected below ground with these four steps to access WiFi in over 100 London Underground stations
1. Register Overground
All new pay monthly EE customers will automatically get access to our Underground WiFi service.
2. Open Virgin page
Next time you go underground, open your phone browser - you’ll be redirected to the Virgin portal page.
3. Sign in on EE
Click the EE logo to sign in, using your phone number, email address and unique passcode.
4. Stay connected
Once you’re set up, every time you enter the Underground you’ll be logged in automatically - as long as your WiFi is enabled.
- The legal bit
WiFi Calling: Wi-Fi Calling: EE pay monthly customers with compatible phone only (check compatibility at ee.co.uk/wificallingphones). Wi-Fi with broadband internet connection required. EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. UK use only. In some circumstances it may be possible to enable W-Fi calling whilst abroad. If you make calls over Wi-Fi to local landlines and mobile numbers whilst abroad you will charged our standard international rates and this will be treated as a call from the UK to an international number. To avoid these charges turn off Wi-Fi calling in your phone settings. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides.
Some Android and Windows devices bought from other retailers won't support WiFi Calling. For more information on this, visit our Help page.