Coronavirus: helping you stay connected

We need your help during this time. Our people are working as hard and as fast as they can to answer your query through all our call centres and chat channels, however our call volumes are much higher than normal. If you try to contact us now, and your call isn’t urgent, we may not be able to speak with you today.

Please take a look at all of our online information to help you find the answer to your query as well as how we’re continuing to operate during this difficult time.

EE Business response to coronavirus



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Up to 100 employees - 0800 956 6100

100+ employees - 0800 079 0888

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Call 158 from your EE phone, or contact your account manager.

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If you're an existing customer, call 158 from your EE phone. If you're thinking of joining EE, call us on 0800 956 6100 if you have up to 100 employees, and on 0800 079 0888 if you have over 100 employees