MOBILE VOICE RECORDING

Keep every conversation safe and secure

Mobile Voice Recording EE Business
Employee talking on a mobile using mobile voice recording

What is Mobile Voice Recording?

With Mobile Voice Recording, keeping an accurate record of your business calls is easy.

In 2011 the Financial Conduct Authority (FCA) removed the recording exemption for mobile phones. All conversations covering client orders now need to be recorded. MVR is a network-based mobile voice recording service created by two market leaders: EE and Etrali Trading Solutions. It helps financial institutions to comply with the regulatory requirements of mobile call recordings set out by the FCA, the Dodd-Frank Act and MiFID directive.

Get in touch

How can Mobile Voice Recording help?

Two employees using their mobiles sat on a plinth outside

Mobile Voice Recording resolves trading disputes and minimises the risk of rogue traders: two risks that threaten city firms and the financial markets as a whole.

Employee in business attire using a notepad and pen on the train

Significantly reduces the chance of an FCA fine: by accurately recording and storing mobile voice communications, FCA penalties are kept in check.

Ensures FCA compliance but won’t disrupt productivity: conversations are recorded from any mobile device, with no need for special call recording software or a remote recorder.

Employee using their business mobile

Unlike most mobile voice recording services, calls are routed through the network with absolutely no impact on performance.

Two employees in business attire using their phones on a bench outside an office

Help & Support

Phone icon – “Thinking about joining EE?”

Thinking about joining EE?

Up to 100 employees - 0800 956 6100

100+ employees - 0800 079 0888

or request a call back

Tablet icon – “Already with EE?”

Already with EE?

Call 158 from your EE phone, or contact your account manager.

Help icon – “Have a question?”

Have a question?

Find the answer by
searching our Help pages >

Lightbulb icon – “Why choose EE?”

Why choose EE?

See how we can help
transform your business >