Help for all of our business customers

The quickest answers are online

Please use My EE or the My EE app to self-serve. If you'd like a guide, text SUPPORT to 150. Read our response to coronavirus

Accounts and billing

Go to the Accounts and Billing help page

Understanding your bill, and ways to save money as a business customer

Getting started

Go to the Getting Started With EE page

Get your questions answered about joining EE

Safety and security

Go to the Safety and security page

Help to keep you safe online or how to report if you have lost your phone

Products and services

Go to the Products and Services page

Find out about all going abroad, cinema tickets and much more

Network and coverage

Go to the Network Services page

Check and improve your network coverage, 4GEE and boosting you indoor signal

Contact us

Go to the Get in touch page

Find out how to contact EE business. Whether you would like to phone us, write to us, visit us, or make a complaint; we're always here to help.

VAT charges for roaming outside the EU

Go to the VAT Charge for Roaming Outside the EU page

All roaming usage and services bought for consumer use outside of the EU will incur a 20% VAT charge. There will be no change to the price. Find out more.

Make a complaint

Go to the Make a complaint page

Not happy with our services? We're sorry to hear there's a problem. When things go wrong we want to know so we can put it right. Get in touch today.

Why EE

4G in more places than any other network

We're making sure that we provide the biggest 4G coverage for you.

Call and text with WiFi

No signal? No problem! With WiFi Calling you can keep talking and texting even if you don’t have mobile signal.

Investing in our network

We're spending £1.5 million a day to keep improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We were the first to introduce 4G to the UK, double speed 4GEE and now 4G+.