I’VE FORGOTTEN MY BT ID OR PASSWORD FOR BT SPORT   

You would have created a BT ID when you signed up for BT Sport on EE.

Your BT ID is the email address that you signed up with and it’s what you use to log into the BT Sport app.

If you’ve forgotten your BT ID, or can’t remember your password, here’s how to recover them:

  1. Visit bt.com to recover your login details
  2. Select Forgotten your BT ID username to retrieve this, or enter your BT ID to reset your password
  3. Enter your EE mobile number in the Your phone number field and answer the security question to recover your details

Why EE

4G in more places than any other network

We're making sure that we’re giving you the biggest and best 4G coverage.

Call and text with WiFi

No signal? No problem. WiFi Calling lets you talk and text even if there’s no mobile signal.

Investing in our network

We're spending £1.5 million a day improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We introduced 4G, 4G+, double speed 4GEE and now 5G to the UK.