BUSINESS ROAMING

 

Business roaming

Want to use your phone outside the UK? You may be able to roam for no extra charge with your chosen plan. Or you could pick an EE Business roaming plan to save overseas. Follow our simple steps to get the right roaming for you – starting by texting ROAMING to 150:

  1. Text ROAMING to 150 to check what roaming you have
  2. Choose where you’ll be roaming
  3. Text or chat to start a roaming plan
  4. Text to stop a roaming plan
1: Text ROAMING to 150
1: Text ROAMING to 150

Text ROAMING to 150 for free. We’ll text you back to:

  • either confirm you have roaming set up already
  • or to let you know how to set up roaming.

So you may not need to do any more than text ROAMING to 150 – you may already be set up to roam.

2: Roaming locations
2: Roaming locations

If you’re not already set up to roam, pick a country to find out what you’ll need to do:

Roaming in Ireland

You don’t need to do anything to roam in Ireland.

Calls, texts and data in the Republic of Ireland are included in the allowance of every EE Business plan. In the Republic of Ireland you can call and text UK mobile networks and UK landlines starting 01, 02 and 03 for no extra charge (mobile and landline numbers to Jersey, Guernsey and Isle of Man not included).

Roaming in Europe

For roaming in Europe, the countries in our Europe Zone are Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus (excludes northern Cyprus), Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and the Vatican City (Italy).

Check your plan to find out how to roam in Europe

Different plans have different ways to roam in Europe, so you’ll need to know your plan to know what you need to do:


Started your plan before 27 October 2021? You don’t need to do anything to roam in Europe.
You can use your minutes, texts, and data allowance in our Europe Zone at no extra cost.


On a Business Connect plan? You don’t need to do anything to roam in Europe.
You can use your minutes, texts, and data allowance in our Europe Zone at no extra cost.


On a Smart plan or Full Works plan? You can choose an Inclusive Extra to roam in Europe, and beyond.
Use your plan's minutes, texts and data allowance in EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa as you would at home. Text PICK to 150 to choose a Roam Abroad Inclusive Extra or £10 Roam Abroad Monthly Pass.


On any other EE Business plan? You’ll pay £2 for each day you use your phone in our Europe Zone.

  • You don't need to do anything – if you call, text or use data, you'll be charged £2 for that day, and if you don't, you won't.
  • Your allowances work just like at home – and you can buy more data if you need to. For mobile data, there’s a fair use policy of 50GB in our Europe Zone.
  • We’ll add any £2 daily charges to your bill automatically.

Roaming anywhere else around the world

All EE Business customers pay standard roaming charges for calls and texts when outside of the UK, Ireland or our Europe Zone. Check the Roaming Services section on Out of bundle charges to see what you’ll pay.

If you’re happy to pay standard roaming charges for calls and texts, you don’t need to do anything. However, we offer add-ons so you can roam and save in countries around the world.

No EE Business plan includes mobile data outside our Europe Zone as standard. So if you want to use mobile data outside our Europe Zone, you’ll need to take action before you travel. You can choose from a range of add-ons to use mobile data outside our Europe Zone.

On a Smart plan or Full Works plan? You can choose an Inclusive Extra to roam in EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa.
You’ll use your plan’s minutes, text and data allowances as normal. Text PICK to 150 to choose a Roam Abroad Inclusive Extra or £10 Roam Abroad Monthly Pass. And roam as you would at home.

On any other EE Business plan? You can choose a Business Daily Passport or a World Daily Passport to pay a fixed price for calls, texts and data each day.
Just check where you’re travelling to, and add a passport to roam there – for a set price every day you’re away. See Step 3 to find out more about what countries are covered and all the benefits you’ll get.

3: Start roaming plan
3: Start roaming plan

Business Daily Passport

13 countries
Unlimited calls
Unlimited texts
1GB data each day
£7.83 each day
Text PASSPORT to 150

With a Business Daily Passport you can call and text all you want plus use 1GB of data in USA, Australia, Canada, China, India, Israel, New Zealand, Qatar, Russia, Singapore, South Africa, Thailand, and Turkey. All for £7.83 a day.

Text PASSPORT to 150 to get the Business Daily Passport. You’ll need to text from every phone you want to roam with.

If you need further help use Live chat by clicking 'Need Help?' on this page or you can WhatsApp us on 07483 126705:

It can take up to 24 hours to set up a Business Daily Passport, so it’s important to make sure you’re set up before you set off.

World Daily Passport

59 countries
Unlimited calls
Unlimited texts
1GB data each day
£9.79 each day
Text WORLD PASSPORT to 150

With a World Daily Passport you can call and text all you want plus use 1GB of data in Albania, Argentina, Armenia, Australia, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bosnia and Herzegovina, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, Georgia, Ghana, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Kuwait, Macedonia, Malaysia, Mexico, Moldova, Montenegro, Morocco, New Zealand, Nicaragua, Nigeria, Oman, Pakistan, Peru, Philippines, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United States, Uruguay and Venezuela. All for £9.79 a day.

Text WORLD PASSPORT to 150 to get the World Daily Passport. You’ll need to text from every phone you want to roam with.

If you need further help use Live chat by clicking 'Need Help?' on this page or you can WhatsApp us on 07483 126705:

It can take up to 24 hours to set up a World Daily Passport, so it’s important to make sure you’re set up before you set off.


Inclusive Extras on Smart plans and Full Works plans

  • Use your plan’s calls, texts and data outside the UK
  • Roam Abroad Inclusive Extra
  • £10 Roam Abroad Monthly Pass
  • Text PICK to 150

With a roaming Inclusive Extra you use your plan’s call, text and data allowances in the EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa.

Text PICK to 150 to choose your roaming Inclusive Extra (Smart plans and Full Works plans only).

4: Stop roaming plan
4: Stop roaming plan

Business Daily Passport

Text STOP PASSPORT to 150 to go back to standard roaming rates. You’ll need to text from every phone you want to stop roaming with.

It’s important to note that after you’ve started your Business Daily Passport you’ll need to pay for every day until you stop it – even if you don’t use your phone for roaming.

 

World Daily Passport

Text STOP WORLD PASSPORT to 150 to go back to standard roaming rates. You’ll need to text from every phone you want to stop roaming with.

It’s important to note that after you’ve started your World Daily Passport you’ll need to pay for every day until you stop it – even if you don’t use your phone for roaming.

 

Inclusive Extras on Smart plans and Full Works plans

Text PICK to 150 to choose an Inclusive Extra to replace your roaming Inclusive Extra (Smart plans and Full Works plans only).

 

 

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