Roaming

Free EU roaming for our customers

When it comes to running your business, we know being connected at all times is a must.

With our business plans, you can use your minutes, texts and data in our Europe zone exactly like you do in the UK.

So if you’re planning a change of climate any time soon, rest assured you’ll still have your business at your fingertips.

Going further afield? Check roaming costs for countries outside the EU

Use your phone abroad just like you do at home for a fixed price per day with Travel Data Pass


Travelling outside of the EU?


Travel Data Pass gives you the data you need for a fixed price each day

Choose Travel Data Pass and use your phone abroad in our most popular destinations just like you do at home.

It gives you a massive 500MB of data for a fixed price per day.

Just £4 in the USA & Canada, and £5 in nine other countries.

Everything you need to know about Travel Data Pass >

Plans

Business Extra plans

Use your allowances when travelling in the EU, including up to 15GB or 25GB data on some plans, and get 180 minutes and texts to the EU from the UK.

All inclusive plans

Get 300 calls/texts to and from Australia, Canada, China, India, Israel, New Zealand, Pakistan, Turkey, USA and US Virgin islands, plus EU roaming and unlimited calls/texts to Europe.

Share across devices

Our Business Connect plans let you share your roaming minutes and texts across devices on your plan. Or you can share your roaming data across devices on a Business Shared Plan.

Why you should choose roaming on EE

Great 4G coverage, at home and away

We bring you 4G in more places in the UK than any other network, as well as 4G with 125 networks around the world.

No nasty surprises

Get usage alerts when you’re near the end of your data allowance and never go over at home or abroad thanks to the our data cap.

More inclusive roaming destinations

EE plans have more inclusive destinations than any other UK network. Whether you’re off to Spain or jet-setting to the US, we’ve got you covered.

Your roaming questions answered

How to make sure roaming is set up

As an EE business customer, you may already be set up, but here's how to check:

Text ROAMING to 150 (it's free) before you travel.

You'll get a text either confirming you're set up, or telling you how to set up roaming on your device.

Remember - roaming can take anything up to 24 hours to become active on your account, so it's really important to check you're set up well before you set off.

Which destinations are covered?

Our Europe Zone presently includes:, Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.

What happens to my EU passes & add-ons?

Everything you get with these passes and add-ons is now included in your plan at no extra charge. We’ll remove it automatically from your account as you won’t need it.

Is there a fair use policy in the EU?

Limits known as Fair Use Policy are included in your plan's terms and conditions. The fair use policy is 15GB for all plans with a domestic data allowance of more than 15GB, except 32GB, 40GB, 50GB and 60GB Business Extra & Extra+ plans which have a fair use policy of 25GB whilst roaming in our Europe Zone. Customers on Business Connect plans are exempt from the Fair Use Policy.

When the fair usage policy applies to you, once you have used up your fair use amount when roaming, we will notify you and you’ll have to buy a data add-on if you want to keep using data when roaming.

For more information, read our Fair Use Policy.

Please also note that these roaming benefits are available to UK based customers only and our plans are intended for customers and users with a stable link to the UK who travel abroad periodically. For details of what we consider to be stable links, and the surcharges or other restrictions which we may apply where the user does not meet the stable links requirements, please see our Price Guide at ee.co.uk/businessterms

What data speeds can I expect when roaming?

Data speeds outside the UK will depend on the local network you connect to. 4G may or may not be available. As in the UK, your coverage and speed will vary depending on your location, the number of people on the network and other factors such as weather and geography. 

Important information for customers on Business Connect plans

After 15th June, Business Connect will work in the EU in the same way as it does in the UK. This means that when your allowance is used up, data will be charged at 1.6p per MB.

To help Business Connect customers manage their costs, we will automatically apply a €50 cap (currently £42), per user, to data usage when roaming in the EU. (Equivalent to approx. 2.6GB)

If you wish to continue using data in the EU, after the cap has been activated, you will need to call customer service or text 1MCAP to 150 to unblock usage for 1 month.

Or you could choose to remove this cap permanently at any time by texting STOPEUCAP to 150.

Why EE

4G in more places than any other network

We're making sure that we provide the biggest 4G coverage for you.

Call and text with WiFi

No signal? No problem! With WiFi Calling you can keep talking and texting even if you don’t have mobile signal.

Investing in our network

We're spending £1.5 million a day to keep improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We were the first to introduce 4G to the UK, double speed 4GEE and now 4G+.

Help & Support

New to EE? Use our getting started guides

Follow our step-by-step guides to getting you up and running with EE.

Contact us

Call 150 from your EE phone
or 0800 956 6100

Manage your account with the My EE app

Keep track of your usage, manage add-ons or pay your bill on the move.

Have a question?

Find the answer by
searching our Help pages

The legal bit

From 15th June customers on eligible plans will be able to use their minutes, texts and data at no extra cost when roaming in the EU/EEA. Speed and service will vary depending on the service available in the country you visit. You must be normally resident in the UK. Deposit may be required in limited circumstances. Data fair usage policy may apply.