Set up a Direct Debit with EE for mobile or broadband payments

Learn how to set up a Direct Debit using the EE website, what to do if you want to pay from someone else’s account, and when your payments will be taken.

A Direct Debit lets EE automatically withdraw your bill payments from your bank account—making it easy to pay on time. It’s a convenient way to ensure your payments are made on time without having to manually process each transaction.

Set up a Direct Debit on the EE website

Need to know

You'll need to pay any money owed before setting up a Direct Debit.

To set up a Direct Debit online

Have your bank account details to hand:

  1. Log in to the EE website
  2. Select Manage.
  3. Select Billing.
  4. Scroll down the page to Set up a Direct Debit.
  5. Follow the onscreen instructions.

We’ll send you confirmation that your Direct Debit has been set up. Your payment will be taken on or around 8 days after your bill date.

Want to pay using another account?

If you want to pay Direct Debit from a bank account that's not in your name, you'll need to call us to set it up. Both you and the account holder will need to be on the call.

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