Our full fibre service uses an ethernet cable to connect your hub to the ONT, which is a small box with lights on your wall. It will have been installed by an Openreach engineer. It's basically the full fibre equivalent of a phone socket.
Chose one of the options for help setting up full fibre, part fibre or copper broadband. Select the magnifying glass to find out more.
Our full fibre service uses an ethernet cable to connect your hub to the ONT, which is a small box with lights on your wall. It will have been installed by an Openreach engineer. It's basically the full fibre equivalent of a phone socket.
If you’re on part fibre or copper broadband, your Smart Hub 6 Plus connects to your phone socket using a broadband cable and filter. If you’ve got a filter in your hub’s box, you’ll need it for setup.
To find out more, see our guide on broadband technologies explained.