Setting up your new device
Once you're set up you'll be able to manage your 4GEE WiFi device online when you log in to EE.
To set up 4GEE WiFi:
- go to our Phones & Devices guides
- select Advanced filters
- then tick 4GEE WiFi to find your device.
Activating your new SIM
Your SIM will already be activated if you've:
- recently joined us
- been sent a replacement because your old one was lost, stolen, damaged or faulty.
You’ll need to activate your SIM if you've:
- asked for a replacement SIM card because your device needed a new size
- ordered one via the replacement online SIM order form.
Activate pay as you go 4GEE WiFi
There's no need to activate your pay as you go 4GEE WiFi SIM.
All you need to do is:
- insert the SIM into your 4GEE WiFi device
- connect to the browser. You can do this by connecting a laptop or tablet to your 4GEE WiFi or by turning on 4G on your device
- once connected, select Register
- register your details, then select Activate
Order a replacement SIM
You can order a replacement SIM card if your new device needs a new SIM via our online order form.
Still having problems?
Sometimes, to get data services up and running, you’ll need to turn your device off and on again after inserting your SIM.
Connecting to the network
You can connect to the 4GEE network by:
- plugging your mobile broadband device into your laptop or tablet
- connecting to a mobile WiFi device – these connect to the 4GEE network for up to ten devices within 10m
- placing your 4GEE SIM in your device or tablet.
Finding your network name
Your network name and password is on the Keep Me Card in your box. Once connected, open your internet browser; you'll be ready to go online.
Have a 4GEE tablet?
To connect, turn on your tablet and go online – you'll be ready to go.
Finding your 4GEE WiFi number
You can find your 4GEE WiFi number here:
- on the SIM packet
- via add-on.ee.co.uk when you’re using the 4GEE network on your device or tablet – just check the top left corner
- at the top of your pay monthly bill.