How do I manage my data usage for 4GEE WiFi?
You can check your data usage for 4GEE WiFi at any time:
- log in to EE or
- use the EE app or
- go to add-on.ee.co.uk
We'll text if you use up your data allowance but it's impossible to go over your limit. If your data runs out, you'll automatically be asked to buy a data or roaming add-on.
How do I buy add-ons for 4GEE WiFi?
Whether you’re a pay monthly or pay as you go 4GEE WiFi customer, you can buy an add-on using the steps below. Make sure you’re connected to EE's 4G network.
- Open your browser and go to add-on.ee.co.uk.
- Go to Purchase and select the data add-on you want to buy.
- Activate the data add-on you've purchased.
If you're a pay monthly customer the cost of the add-on will be added to your bill automatically and will appear on your next pay monthly bill as a one-off charge.
If you're a pay as you go customer the cost of the add-on will be taken from your top up balance.
Can I use my 4GEE WiFi device abroad?
Yes but there are a few things to know when using your 4GEE WiFi device abroad:
- If you’re outside the UK but inside the EU (including Jersey, Guernsey, the Isle of Man and Switzerland) you can use your 4GEE WiFi device or tablet data allowances to get online with an add-on.
- Make sure data roaming is enabled on your device.
- If you're outside the UK or the EU, the internet won’t work on your 4GEE WiFi device unless you have an active roaming add-on.
Need to know
You can estimate any roaming costs or roaming add-ons you might need while abroad with our roaming costs calculator tool.
How do I buy roaming add-ons for 4GEE WiFi?
You can only buy a roaming add-on while you're abroad:
- Open your browser and go to add-on.ee.co.uk.
- Select the data add-on you want to buy.
- Activate the data add-on you've bought.
The cost of a pay monthly roaming add-on will be added to your pay monthly bill automatically, and will appear on your next pay monthly bill as a one-off charge.
The cost of a pay as you go roaming add-on will be taken from your top up balance.
How do I use my 4GEE WiFi device abroad?
Need to know
Before you go, make sure that data roaming is enabled.
Make sure you're connected to a 4G network:
- Go to Connection Manager or type 192.168.1.1 into your browser.
- Log in, the default username and password is:
- username: admin
- password: admin - Go to Settings.
- Select the Data Roaming radio button.
Alternatively, to enable data roaming without your 4GEE WiFi device contact us by phone.
You have two options to connect to the internet while roaming:
- manual: your device will only connect when you click Connect
- automatic: your device connects to the internet automatically when it’s switched on - for ease when roaming abroad select automatic.