WiFi Extender 7 Plus

	Your EE Wifi Extender 7 Plus
	Power supply
	User guide
	Ethernet cable

If you're replacing your Smart Hub 7 Plus, the box might not include accessories. You can reuse the ones from your old hub. If accessories are provided, please use them to replace your old ones to ensure full compatibility with your new hub.

Connectors, ports and buttons on the rear of the WiFi Extender 7 Plus

	Wireless (WPS) button – connecting devices wirelessly
	Ethernet port – connects to your devices
	Power button – to turn on/off
	Power connector
	Reset button: reset to factory default settings

If you would like to change any settings on your WiFi you will need to use the Hub Manager.

Hub Manager lets you restart your hub, change your WiFi password and test your connection.

When connected to your hub, type 192.168.1.254 in the browser address bar and you’ll see the Hub Manager screen.

You’ll need the admin password from the back of your hub to make changes. If you’ve changed the password and forgotten it, you can still update your hub’s settings by following the instructions in Hub Manager.

The WiFi Settings and Hub Manager Admin password are printed on the settings card that comes with your hub.

If the card is hard to read, you can still access the information using your smartphone:

If you used the EE App to set up your Hub:

• you were prompted to scan the settings card on the back of the hub
• you can now find your WiFi details in your phone’s WiFi settings

If you didn’t use the EE App or need the Admin password:

• remove the settings card from the back of the hub
• open a QR code scanner app (not just your phone’s camera)
• scan the QR code on the inside of the card

The app will display something like:
WIFI:S:<WiFi Name>;T:WPA;P:<WiFi Password>;<Admin Password>

The admin password is only needed if you want to use the Hub Manager.

Error states are displayed through the light on the front of the Hub. These can also be seen in the EE app, or in the Hub Manager:

• open a web browser on a device in your home that’s connected to the Hub (either WiFi or ethernet)
• go to http://192.168.1.254 to open the Hub Manager
• the Connection Status will detail the status of your Broadband connection

Colour on the front of the hub	What it means
	A solid aqua light shows your hub is connected to broadband.
Flashing Orange	A flashing orange light means your hub is connecting to broadband. Give it at least three minutes to connect. The light will turn aqua when your hub is ready.
	A solid orange light means your hub isn't connected to the internet.
	A green light means your hub is starting up. Wait at least three minutes for it to turn solid aqua. If it stays green, restart your hub.
No light	If the hub light isn't on, either the power is off, or you've turned the light off.
	There's a problem somewhere. Restart your hub.
Flashing Blue	When the WPS button on the side of your hub is pressed, the light on your hub will flash blue. This means it's waiting for you to press or select the WPS option or button on your computer or device.

The Government has a legal requirement to minimise the disposal of unsorted waste from electrical and electronic equipment and to maximise its separate collection and environmentally sound management.  The symbol shown here, and on a product, means you shouldn’t throw it in your regular rubbish at the end of its working life.

This symbol on a product means you shouldn’t throw it in your regular rubbish at the end of its working life.

This product may contain substances that could harm people or the environment if it’s not recycled properly. 

The equipment provided to you will remain the property of EE at all times (excluding outright sale equipment). You’ll need to return it back to us within 60 days of telling us you want to cancel, or we may need to charge you for it. You can do this by following the steps here: ee.co.uk/returns

As the environment is important to EE, we can get rid of it in an environmentally friendly way.

If this equipment is a replacement for a similar item, you can also dispose of your old kit by following the instructions above.

Your WiFi Device from EE is manufactured to comply with European safety standards. Please read the following instructions carefully before installing and using it. Keep these instructions safe for future reference.

Installation and location

• for indoor use only in the UK
• all devices and cables connected to this hub via the ethernet or WAN port shall be referenced to the same earth circuit as the hub and no part shall be positioned outdoors
• position all parts, including power adapters away from heat and sun (eg away from radiators, window sills or other electrical equipment that can get hot).
• keep area ventilated (eg don’t put in cupboards or back of sofas) and don’t block any vents with objects or thick carpets.
• keep device and cables out of young children’s reach.
• only use power adapters provided by EE for this specific device; see ee.co.uk/help for further information or contact our helpdesk if you need a replacement. 
• electronic devices hate liquids; don’t place devices and power adapters in damp areas or near sources of water or splashes.
• this device uses wireless technology; check before using or installing where restrictions may apply such as in hospitals.
• product may cause scratches or marks if placed on fragile surfaces (eg veneered wood or delicate fabrics); place on a mat if needed.
• don’t use near flammable substances or in a flammable atmosphere (eg warehouse or garage).
• designed for use at room temperatures between 0°C and 40°C.
• keep device upright on its stand at all times. Not standing it as designed could cause overheating

Care and maintenance

• treat all parts with care; no shock or vibration, and don’t pull, twist any cables
• dust with a soft dry cloth; don’t use water or solvent
• regularly check that objects don’t cover any parts or any vents that could cause overheating
• when not in use, store in a dry place and away from extreme heat or cold

Warnings

• if your devices or power adapters appear damaged, stop using them immediately. Switch off your electrical socket if it’s safe to do so and contact our helpdesk
• don’t try to open your devices or power adapters. There are no serviceable parts and you risk an electrical shock
• this device has been evaluated for and shown compliance with European Guidelines when installed and operated with a minimum distance of 20cm between the unit and your body
• there is a slight chance your product could be damaged by an electrical storm. We recommend that you unplug the power and phone line cord during a storm
• if you’ve got a pacemaker please check with your doctor before installation
• radio signals from this product may cause interference to hearing aids

Radio Equipment Directive Declaration of Conformity

EU 

Hereby, EE declares that the radio equipment type WE81024B-H2-SA is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: ee.co.uk/declaration-of-conformity

UK

Hereby, EE declares that the radio equipment type SW40J is in compliance with Radio Equipment Regulations 2017 and The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connected products) Regulations 2023. The full text of the EU declaration of conformity is available at: ee.co.uk/declaration-of-conformity.

Restrictions

This radio equipment is subject to certain restrictions when it is placed on the market in Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), Northern Ireland (UK(NI)), Norway (NO), Switzerland (CH), Iceland (IS), Turkey (TR), Lichtenstein (LI).

Operations in the 5150 – 5350 MHz bands are restricted to indoor usage only. This radio equipment is also subject to certain restrictions when it is placed on the market in United Kingdom (UK).

Radio transmission information

Power information

The device WE81024B-H2-SA complies with EN 62368-1. The rating label is located on the base of the device.

Further details can be found on EE's Declaration of Conformity page.

PSTI and software support

To find the support period for your device or to report security issues, go to: ee.co.uk/help/terms-and-conditions/general

The EE WiFi Device SW35 contains code that is covered by the GNU General Public License (GPL). In accordance with the GPL, EE has made the relevant code available for download at: https://ee.co.uk/help/ee-devices-user-guides/devices-gpl-code

Technical specifications

WiFi standard
WiFi 7

Wireless capability
Dual band
2.4GHz 2x2
5GHz 4x4

Wired connections
1 x 2.5Gbps LAN​

Supported broadband technology
Full Fibre

Multiple SSIDs

Yes, with select models/software
Main/Guest/Compatible

Contactless WiFi pairing
No

Parental Controls and Security
Advanced

Smart WiFi/extender support
Yes - EE Smart Hub 7 Plus  

Smart Hybrid Connect support
Yes  

Sustainability
Plastic-free packaging​
Recycled casing

More accessibility information

EE's Here for You section has further information about Getting the most from your devices.