Help with Nintendo Gaming Bundles

In this article

What is Nintendo Switch Online?

What is Nintendo Switch Online?

Nintendo Switch Online is a subscription service which allows you to make the most of your Nintendo Switch experience with online play, cloud saves, classic games and more! Find out more at Nintendo Switch Online.

What is included in the Gaming Bundle?

What is included in the Gaming Bundle?

You will not only get the Nintendo Switch console but included in the box will be vouchers for 24 months of Nintendo Switch Online services. Our Gamers data pass and Video data pass will also be added to your mobile phone.

Where are my vouchers?

Where are my vouchers?

Your vouchers can be found inside the console box, you will have 2 x 12 month passes included.

My vouchers are missing from my box

My vouchers are missing from my box

We are sorry this has happened, please give us a call on 150 where one of our EE Guides will be happy to help you.

I cannot redeem my vouchers or my Nintendo Switch Online is not working as expected

I cannot redeem my vouchers or my Nintendo Switch Online is not working as expected

Please contact Nintendo support directly and they will be able to help with this. Their support pages can be found here: Contact Us

How do I redeem my vouchers?

How do I redeem my vouchers?

  1.  

    Using a browser, visit https://ec.nintendo.com/redeem/#/
  2.  

    Select Sign in and enter your Nintendo Account email address and password. (If you are already signed in, check the user information in the top-right corner to confirm you are signed in with the correct Nintendo Account)
  3.  

    Enter your 16-digit download code and then select Next
  4.  

    Re-enter your Nintendo Account password when prompted, then select Redeem to complete the process
  5.  

    You'll receive a confirmation email to the email address registered to your Nintendo Account once this process is completed

I have changed my mind within my cooling off period but have already claimed my vouchers

I have changed my mind within my cooling off period but have already claimed my vouchers

Since the vouchers have been claimed you can cancel the bundle, but you will be charged the value of each voucher claimed. This includes charges for any vouchers that have been scratched off, even if they have not been redeemed.

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