What is Nintendo Switch Online?
Nintendo Switch Online is a subscription service which allows you to make the most of your Nintendo Switch experience with online play, cloud saves, classic games and more! Find out more at Nintendo Switch Online.
Included in the Gaming Bundle
As well as the Nintendo Switch console, included in the box will be vouchers for Nintendo Switch Online services. Our Gamers data pass and Video data pass will also be added to your mobile phone.
Where are my vouchers?
Your vouchers can be found inside the console box.
My vouchers are missing?
We're sorry this has happened. Please call us at 150, where one of our EE Guides will be happy to assist you.
Can't redeem vouchers, or Nintendo Switch Online isn't working?
Please get in touch with Nintendo support directly and they will be able to help with this. Their support pages can be found here: Nintendo contact us
Using your vouchers
- Using a browser, visit https://ec.nintendo.com/redeem/#/
- Select Sign in and enter your Nintendo Account email address and password. (If you are already signed in, check the user information in the top-right corner to confirm you are signed in with the correct Nintendo Account)
- Enter your 16-digit download code and then select Next
- Re-enter your Nintendo Account password when prompted, then select Redeem to complete the process
- You'll receive a confirmation email to the email address registered to your Nintendo Account once this process is completed
I've changed my mind within my cooling-off period, but have already claimed my vouchers?
Since the vouchers have been claimed you can cancel the bundle, but you will be charged the value of each voucher claimed. This includes charges for any vouchers that have been scratched off, even if they have not been redeemed.