Here’s what to do when you get sent a new SIM:
How do I activate and set up my new SIM?
- Go to section
Got a new SIM? Get texting, calling and browsing in a flash. Here’s how to get it up and running.
What do I need to do when I get a new SIM?
What do I need to do when I get a new SIM?
And you’re all set up! We won’t even send an activation text, just a few network updates.
Advice for Apple users
If you’re using an Apple device, you may also need to refresh iMessage so it connects with the right number. Just:
What information do I need if I have to activate my SIM?
What information do I need if I have to activate my SIM?
You’ll only need to activate your SIM if:
If that’s you, we’ll ask for three things:
And that’s it!
Mon to Sun 8am - 11pm
25p per call on pay as you go
Sat
Sun

Was this article helpful?
Thank you.
Glad to hear it.
Thank you.
Glad to hear it.