How do I edit my personal details in My EE?

In this article

Moved home? Got a new email address? Changed your surname? Here’s how to keep us up to date with any changes and update your personal details in My EE.

Where can I update my details?

Where can I update my details?

My EE is the easiest way to update your details.

Not signed up to My EE yet?

> Register for My EE now

If you can't access My EE you can change your details by calling 150 from your EE phone (or 0800 956 6000 from any other phone). 

How do I update my name or email address in my EE?

How do I update my name or email address in my EE?

  1. 1

    Log in to My EE and go to Your profile.

  2. 2

    Click Edit next to First name, Last name or Email address.

  3. 3

    Enter the new details and click Save.

How do I change my billing or postal address in My EE?

How do I change my billing or postal address in My EE?

  1. 1

    Log in to My EE

  2. 2

    Open the Menu and choose Account settings

  3. 3

    Go to the Your address tab and click Change next to your billing or postal address.

  4. 4

    Enter your new details and click Save

How do I change or add a phone number in My EE?

How do I change or add a phone number in My EE?

You can add more than one EE number on your account, up to 99. To do this, you must be the bill payer (account holder) or get their permission.

  1. 1

    Log into My EE.

  2. 2

    Open the Menu and choose Account settings.

  3. 3

    Add or change the numbers

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