How do I edit my personal details in My EE?

     
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Moved home? Got a new email address? Changed your surname? Here’s how to keep us up to date with any changes and update your personal details in My EE.

Where can I update my details?

Where can I update my details?

The easiest way to update your details is in My EE:

  1.  

    log in to My EE
  2.  

    go to Your Profile
Not signed up to My EE yet?

> Register for My EE now

Alternatively you can:

  1.  

    call 150 from your EE phone
  2.  

    or call 0800 956 6000 from any other phone

How do I change my personal details in My EE?

How do I change my personal details in My EE?

To let us know of a name change:

  1. 1

    log in to My EE
  2. 2

    click on Your Profile
  3. 3

    click Edit, next to First name / Last name
  4. 4

    change your details and click Save

How do I change my email address in My EE?

How do I change my email address in My EE?

To update or change your account's email address:

  1. 1

    log in to My EE
  2. 2

    click on Your Profile
  3. 3

    click Edit, next to Email address
  4. 4

    change your details and click Save

How do I change my address in My EE?

How do I change my address in My EE?

To update or change your billing or postal address:

  1. 1

    log into My EE
  2. 2

    select Account settings from the menu
  3. 3

    go to the Your address tab
  4. 4

    select Change next to your billing or postal address

 
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Last updated: 31/1/2019
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You can find more help here
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