How to edit your personal details in My EE

     
    >
  • Go to section

Moved home? Got a new email address? Changed your surname? Here’s how to keep us up-to-date with any changes to your details.

Where can I update my details?

Where can I update my details?

The easiest way to update your details is to:

  1.  

    log in to My EE

Not signed up? Register for My EE now.

Or you can:

  1.  

    call 150 from your EE phone
  2.  

    or call 0800 956 6000 from any other phone

How do I change my name or email address in My EE?

How do I change my name or email address in My EE?

To let us know of a name change just:

  1. 1

    log in to My EE
  2. 2

    select Account settings from the menu
  3. 3

    go to the Your details tab
  4. 4

    select Edit personal details

How do I change my address in My EE?

How do I change my address in My EE?

Whether it’s your billing or postal address (or both) that’s changed, you can easily make changes in My EE by following these steps:

  1. 1

    log into My EE
  2. 2

    select Account settings from the menu
  3. 3

    go to the Your address tab
  4. 4

    select Change next to your billing or postal address

 
Give us a call
Give us a call
Call now
Call now
150
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Alternative phone numbers
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
>Directions
> Find another store
Need more help
Last updated: 10/8/2018
Sharelle posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

You can find more help here
How do I change my password for My EE?
How do I change my pay monthly plan or pay as you go pack?
How do I change my home broadband details?
Previous
How do I change my password for My EE?
Next
How do I change my pay monthly plan or pay as you go pack?