How do I stop using pay as you go?

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Once you use up all your pay as you go credit you can stop using it and don’t have to buy more credit, unless you’ve set up recurring top-up.

You can cancel a recurring top-up at any time - follow these steps:

  1. 1

    Log in to My EE.

  2. 2

    Go to Menu.

  3. 3

    Select Auto top up.

Remember, if you don’t call or text within 180 days, your contract will automatically expire and you’ll lose your number along with any outstanding credit.

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Last updated: 9/5/2018
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