How do I arrange my move?

     
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Moving with EE broadband, home phone or EE TV is simple. And best of all, it's free.

Give us a call at least three weeks before your move and we’ll take care of the rest.

Plus get a 50GB data boost for your EE device when you request a home move, as well as your first month of broadband for free when you complete your move.

To arrange your move:

  1.  

    call 150 from your EE phone

  2.  

    or 0800 079 8586 from any other phone

We'll need to know:

  1.  

    your current home phone number or address

  2.  

    the full address of your new home

  3.  

    your moving date

The legal bit

The legal bit

First Month Free: Available to standard broadband and fibre customers only when completing a home move with EE. You will not be charged for your first monthly price plan and line rental charge. You will be required to pay any additional charges due. This is a one-off credit. The offer is non-transferrable, and you cannot exchange the credit for a cash alternative.

50GB Data Boost One Off Offer: Only available to existing EE Pay Monthly mobile customers who complete a home move with EE for their Broadband service. Data allowance boosted by 50GB. Not available with 30 day SIM Only plans, non-lead sharer plans or 4GEE Home, 4GEE WiFi and tablet devices. Unique event offer which you can only benefit from once. One boost per household. The boost is applied to your mobile account once home move request has been placed. Add-on lasts 30 days only. Unused data does not roll over. The offer is non-transferrable & you cannot exchange the add-on for an account credit or cash alternative. Data fair use policy may apply when roaming. Consumer plans only. Subject to availability. We reserve the right to withdraw or vary the boost at any time.

 
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Last updated: 12/10/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

When should I tell EE I’m moving?