Manage your subscriptions

Use the EE app to change or cancel your recurring subscriptions and update your payment card. If you cannot access the app, call us on 0800 0790 062.

You can log in to the EE app anytime to buy and manage subscriptions. Subscriptions purchased using a debit or credit card are not linked to an EE device or broadband.

Cancel any existing subscriptions that you have with the provider. If you already have a subscription bought directly from the company and you want to switch over to EE, you’ll need to cancel it and buy it again through us.

Your charges will vary depending on the type and number of active subscriptions you have.

When you buy a subscription from EE, you've paid to use it for the specified length of time, such as one month or year. 

Get in touch on 0800 0790 062 if you need further support.

After a free trial

If you've had a free trial, your subscription will automatically roll into a paid-for subscription unless you cancel it. We'll remind you by email before this happens. Your charges will vary depending on the type and number of active subscriptions you have. To view your subscription charges, visit Subscriptions in the EE app.

When you buy a subscription from EE, you've paid to use it for a specified length of time, such as one month or one year. 

Get in touch on 0800 0790 062 if you need further support.

How a subscription appears on your card statement

On your card statement, you'll see:

You may see this multiple times, with different payment amounts, if you have more than one subscription from EE.

To view, manage, or cancel your existing subscriptions:

If you cancel your subscription during a free trial, you can continue using it for the entire trial duration. It will be cancelled when the free trial ends and you won’t be charged.

If you cancel your subscription of a free trial and repurchase the same subscription, you won’t be able to get the same trial again.