Using your EE TV remote with Apple TV 4K

This article covers how to pair your EE TV remote with your Apple 4K box and tips on using it.

Pair your EE TV remote with Apple TV 4K

  1. Remove the battery pull tab.
  2. Move the remote within 3 to 4 inches (8 to 10 cm) of your Apple TV.
  3. Press any button.
  4. If Apple TV does not respond, press and hold MENU and + for 5 seconds to place the remote into pairing mode.

When you’ve paired your remote, a message appears on Apple TV.

Use an iPhone or wireless game controller as your Apple TV remote control

Need to know

You can only pair your remote with one Apple TV 4K box at a time. When you pair a remote, any previously paired remote is automatically unpaired. This remote only works with Apple TV 4K.

Tips for using the EE TV remote with Apple TV 4K

Picture of an EE remove control
  • While watching live TV, double press the Guide button on your remote to see the on-screen keypad. Doing this on BBC channels will bring up iPlayer options and red-button content.
  • Hold down the scroll wheel while you are using the guide to move through it more quickly.
  • Press Channel up or down while using the guide to jump a whole section.
  • To go back a step, use the 'Menu' button on your remote.
  • To force close apps on you Apple TV, double tap the TV button, and then double tap up on the wheel.

Resetting to change the volume using the remote

  1. Hold your remote 3 or 4 inches from the Apple TV box.
  2. Press and hold both the 'Menu' and 'Volume up' buttons for 5 seconds.
  3. You may see a message to place your remote on top of the Apple TV box to finish pairing.

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