Using your EE TV remote with Apple TV 4K box

This article covers how to pair your EE TV remote with your Apple 4K box and tips on using it.

Pair your EE TV remote with Apple TV 4K box

  1. remove the battery pull tab
  2. move the remote within 3 to 4 inches (8 to 10 cm) of your Apple TV box
  3. press any button
  4. if the remote doesn't connect to your Apple TV box, press and hold MENU and volume up (+) for 5 seconds to place the remote into pairing mode

When you’ve paired your remote, a message will appear on Apple TV.

Using an alternative remote control

We encourage you to use the provided EE TV remote. However, if you would like to use your iPhone or a game controller please follow these instructions:

Need to know

You can only pair your remote with one Apple TV 4K box at a time. When you pair a remote, any previously paired remote is automatically unpaired. This remote only works with Apple TV 4K.

Tips for using the EE TV remote with Apple TV 4K box

Picture of an EE remove control
  • while in the EE TV app, double pressing the Guide button on your remote will bring up the onscreen number pad that allows you to tune into a specific channel. Doing this while watching any BBC channel will also bring up iPlayer options and BBC red-button content
  • hold down the scroll wheel while you are using the guide to move through it more quickly
  • press Channel up or down while using the guide to jump a whole section
  • to go back a step, use the 'Menu' button on your remote
  • to force close apps on your Apple TV, double tap the TV button, and then double tap up on the wheel

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