Before you start
Need to know
This article is only for TV boxes with an EE logo on them. If you've got a BT logo visit www.bt.com/help/tv.
Before you set up your EE TV Box Edge, make sure your broadband is up and running.
Watch EE TV by streaming over WiFi or connecting an ethernet cable. You’ll be able to watch High Definition (HD) channels when streaming through the internet, where available.
Watch our setup video
Connect your EE TV Box Edge using WiFi
- We recommend your EE TV Box Edge is placed 5 metres from your Hub. If it's further away and you're experiencing issues, you may benefit from WiFi Extender or a WiFi booster.
- Plug one end of your HDMI cable into the purple socket of your EE TV Box Edge (use the cable in the box provided to get the best picture quality).
- Plug the other end into the back of your TV.
- Plug one end of the power cable into the back of your EE TV Box Edge (you’ll find the power cable in your EE TV Box Edge pack).
- Plug the other end into the nearest power socket on the wall.
- Press the power button on the front of your EE TV Box Edge to turn it on.
- You’ll be guided through the set-up instructions on your EE TV Box Edge.
If you're having issues with your WiFi speed and connection, find out what affects your home broadband and WiFi.
Connect your EE TV Box Edge using an ethernet cable
- Plug one end of the ethernet cable into your hub or router (you’ll find it in the box provided).
- Plug the other end into the yellow socket of your EE TV Box Edge.
- Plug one end of your HDMI cable into the purple socket of your EE TV Box Edge (use the cable in the box provided to get the best picture quality).
- Plug the other end into the back of your TV.
- Plug one end of the power cable into the back of your EE TV Box Edge (you’ll find the power cable in your EE TV Box Edge pack).
- Plug the other end into the nearest power socket on the wall.
- Press the power button on the front of your EE TV Box Edge to turn it on.
- You’ll be guided through the set-up instructions on your EE TV Box Edge.
Pair your remote
- Pull the plastic tab away from the batteries to activate them.
- Move the remote close to your EE TV Box Edge.
- Press the power button.
- Your remote will pair with your EE TV Box Edge automatically.
- If you have any issues pairing, try replacing the batteries in the remote.
If it's still not paired, check out these extra steps to pair your EE TV remote with your TV.