Inclusive extras & Mobile add-ons

On 31 March each year our monthly prices will increase by £3 for broadband, £2 for TV and £1.50 for mobile SIM, Airtime and Connected Devices. Out of bundle charges will increase by 5%. See ee.co.uk/prices-explained for details. All prices shown are in contract prices. The cost of other services you take from us may increase or decrease while you are an EE customer.

Pay Monthly Mobile Plans (Flex Pay): Allowances for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. A daily charge applies in EU/EEA unless you have an add-on or your plan includes EU Roaming. See roaming costs page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK and Republic of Ireland. Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 83p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only. 5G compatible device required to access 5G speeds]. Flex Pay is a consumer credit product to finance your device: if you do not keep up to date with payments, your credit file and future borrowing may be impacted. Only take out credit if you believe it is affordable for you to do so. Credit is subject to a credit check, your status and assessment. You’ll need an EE mobile airtime plan. EE Limited is authorised and regulated by the Financial Conduct Authority for the provision of consumer credit.

No Frills Plans: Includes speeds capped at 10Mbps, Data Gifting and Stay Connected Data

Essentials Plans: Includes speeds capped at 100Mbps, Data Gifting and Stay Connected Data

Essentials Unlimited Plus Plans: Includes speeds capped at 100Mbps, Data Gifting, EU Roaming, and an unlimited watch data SIM

All Rounder Plans: Includes access to uncapped speeds, 5G Standalone, Network Boost, Data Gifting, EU Roaming and 1 Inclusive Extra

All Rounder iPhone Plans: Only available to iOS customers. Includes access to uncapped speeds, 5G Standalone, Network Boost, Data Gifting, EU Roaming and 1 Inclusive Extra

Full Works Plans: Includes access to uncapped speeds, 5G Standalone, Network Boost, Data Gifting, EU Roaming, a Roam Further Pass, an unlimited watch data SIM and 1 Inclusive Extra

Full Works iPhone Plans: Only available to iOS customers. Includes access to uncapped speeds, 5G Standalone, Network Boost, a Roam Further Pass, Data Gifting, EU Roaming, an unlimited watch data SIM and 1 Inclusive Extra

SIM-Only plans: (12/24 month/30 day) minimum term. Subject to terms and credit check. Monthly charges assume online billing. You will not get 4G speeds using a 3G only phone or 5G speeds using a 3G or 4G phone. Allowances for use in UK (excluding Jersey, Guernsey & Isle of Man) and Republic of Ireland. A daily charge applies to use allowances in the EU/EEA unless you have an add-on or your plan includes EU Roaming. See roaming costs page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. Use your allowance to call/text UK mobiles, and landlines starting 01, 02 and 03 when in UK & Republic of Ireland. Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 83p/min plus the applicable service charge]. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only. 

No Frills SIM: Includes speeds capped at 10Mbps, Data Gifting and Stay Connected Data

Essentials SIM: Includes speeds capped at 100Mbps, Data Gifting and Stay Connected Data

Essentials Unlimited Plus SIM: Includes speeds capped at 100Mbps, Data Gifting, EU roaming and an unlimited watch data SIM

All Rounder SIM: Includes access to uncapped speeds, 5G Standalone, Network Boost, Data Gifting, EU roaming, an unlimited watch data SIM and 1 Inclusive Extra

All Rounder iPhone SIM: Only available to iOS customers. Includes access to uncapped speeds, 5G Standalone, Network Boost, Data Gifting, EU roaming, an unlimited watch data SIM and 1 Inclusive Extra

Full Works SIM: Includes access to uncapped speeds, 5G Standalone, Network Boost, Data Gifting, EU Roaming, a Roam Further Pass, an unlimited watch data SIM and 1 Inclusive Extra

Full Works iPhone SIM: Only available to iOS customers. Includes access to uncapped speeds, 5G Standalone, Network Boost, a Roam Further Pass, Data Gifting, EU Roaming, an unlimited watch data SIM and 1 Inclusive Extra

Pay Up: Available to customers with an iPhone Smart Plan or All Rounder iPhone Plan. Select Apple One as your Inclusive Extra for an additional charge. Provides access to Apple One individual subscription. You can cancel at any time. Data used will be deducted from your plan allowance. Only available to iOS users. If you have an existing Apple Music or Apple TV+ Inclusive Extra or add-on, this will be automatically removed when you select Apple One. If you are an existing Apple One customer directly with Apple, you will no longer be charged except for iCloud+ and your 50GB storage will be stacked. Apple One is for your personal, non-commercial use only. Requires an iPhone using iOS14 or later. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple One terms apply. For more details go to ee.co.uk/apple-one.

Netflix Standard with adverts: Data used will be deducted from your plan allowance. Offer subject to change. Inclusive Extra provides access to Netflix Standard with adverts membership. Existing Netflix customers who pay Netflix directly for   their subscription must link their account to their EE plan. You will continue to be charged separately   by Netflix for your existing Netflix account until you link that account to   your EE plan.  If you end your EE plan, Netflix will resume billing via your previous payment method.  If your Netflix subscription is part of an   inclusive bundle with a third party, you may continue to be charged via that   third party.  Upgrades to Netflix Standard plans and Netflix Premium plans available as an add-on when you take the Inclusive Extra. You can cancel the add-on at any time. Netflix service is provided by Netflix and the Netflix Terms of Use apply. For more details go to ee.co.uk/netflix-terms.

Netflix Premium: Data used will be deducted from your plan allowance. Offer subject to change. Inclusive Extra provides access to Netflix Premium membership. Existing Netflix customers who pay Netflix directly for their subscription must link their account to their EE plan. You will continue to be charged separately by Netflix for your existing Netflix account until you link that account to your EE plan. If you end your EE plan, Netflix will resume billing via your previous payment method. If your Netflix subscription is part of an  inclusive bundle with a third party, you may continue to be charged via that third party. You can cancel the add-on at any time.  Netflix service is provided by Netflix and the Netflix Terms of Use apply.For more details go to ee.co.uk/netflix-terms.

EU Roaming: Included as standard with an Essentials Unlimited Plus, All Rounder or Full Works plan. Our Europe Roaming Zone presently includes:  Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus (excludes northern Cyprus), Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy). 

*Note Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.

Apple One: Available to customers with a Full Works iPhone Plan, or an All Rounder iPhone Plan for an additional £5 charge. Provides access to Apple One individual subscription. You can cancel at any time. Data used will be deducted from your plan allowance. Only available to iOS users. If you have an existing Apple Music or Apple TV+ Inclusive Extra or add-on, this will be automatically removed when you select Apple One. If you are an existing Apple One customer directly with Apple, you will no longer be charged except for iCloud+ and your 50GB storage will be stacked. Apple One is for your personal, non-commercial use only. Requires an iPhone using iOS14 or later. Apple ID required. You must not attempt to share, edit, or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple One terms apply. For more details go to ee.co.uk/apple-one

Apple Music: Data used will be deducted from your plan allowance. Only available to iOS users. Apple Music is for your personal, non-commercial use only. Requires a handset using either the latest iOS version or Android 5 or later. Apple ID required. You must not attempt to share, edit, or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/apple-music.

Apple TV+: Data used will be deducted from your plan allowance. Only available to iOS users. Apple TV+ is for your personal, non-commercial use only. To redeem requires an iPhone using the latest iOS. To access content required a device using the latest iOS version or another compatible device. Apple ID required. You must not attempt to share, edit, or adapt the content made available to you. Content is   variable and may be withdrawn at any time. UK use only. Apple TV+ terms apply. For more details go to ee.co.uk/apple-tv-plus.

Google One Premium Plan: Available to customers with an All Rounder Plan. Provides access to Google One Premium subscription. You can  cancel at any time. Data used will be deducted from your plan allowance. Google One is for your personal, non-commercial use only. You must not attempt to share, edit, or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Google One service is provided by Google and the Google Terms of Service and the Google One Additional Terms of Service apply. Further terms apply, see ee.co.uk/terms.

Google One Premium AI Plan: Available to customers with a Full Works Plan. Provides access to Google One Premium AI subscription. You can cancel at any time. Data used will be deducted from your plan allowance. Google One is for your personal, non-commercial use only. You must not attempt to share, edit, or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Google One service is provided by Google and the Google Terms of Service and the Google One Additional Terms of Service apply. Further terms apply, see ee.co.uk/terms.

Device Care Extras: Eligibility dependent on plan.  Available on selected plans purchased directly from EE. For full details see  Device Care Extras terms at ee.co.uk/terms.

UK’S BEST NETWORK 10 YEARS IN A ROW: Rankings based on the RootMetrics® UK RootScore® Report: From H2 2013 to H1 2023. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.

Upgrade Anytime: Smart Plans customers who have purchased directly from EE can upgrade anytime so long as you have had your plan for at least 14 days and are up to date with all your payments. You’ll have to pass a credit check and your new plan must be of the same or higher value. You may have to pay an early upgrade fee and we’ll tell you this before you upgrade. Your old device must be returned in full working order, be able to power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgrade anytime for charges. Your device cannot be returned so ensure all contacts and data have been backed up before sending it to us.

Unlimited Data Plans: 50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance. Any data boost allowance will be added to the giftable allowance.Stay Connected Data: If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps.  You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account.  Once the data add-on or gifted data runs out, you will return to the capped speed until your monthly plan allowance has renewed. Not available with No Frills plans. 

Only on EE: for verification see ee.co.uk/claims.

EE calls with Alexa: Available to Consumer and Small Business Pay Monthly mobile and SIM plan customers with a compatible phone and Alexa device. Wi-Fi with broadband internet connection required. EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. All calls charged as per your EE price plan, see ee.co.uk/priceguides. Calls can be made and received by anyone with access to your Alexa device even when your EE phone is not within range. You are responsible for all call charges incurred. Alexa app required on your EE mobile device. Authorisation from authorised user of Alexa device required. Third party terms and privacy policy apply to your use of the Alexa app and Alexa services. You can stop using this service at any time by unlinking your EE and Amazon account from the Alexa app. Further terms apply, see ee.co.uk/terms.

Data Gifting: Account holder only can gift between pay monthly plans on the same account in increments of 500MB. Unlimited data plans can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance.  No gifting to/from Smart Watches, 4G Home, 5G Home or 30-day 4G WiFi or 5G WiFi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month.  If you are outside your price plans standard countries when your monthly allowances refresh on your bill date the main account holder will not be able to gift data until you return to the UK/EU.  Data can only be used in accordance with the plan terms applicable to the receiving line.