When you switch to a new EE Broadband plan, your bill might look a bit different for a month. Here’s what you can expect:
- Refund for the old plan: Since you pay for your plan a month in advance, you’ll get a refund for the unused portion of your old plan.
- Cost of the new plan: You’ll be charged for the new plan from the day it starts until the end of the month.
- Next month’s charges: The following month, you’ll see the full charge for your new plan.
Next bill after plan change
Your next bill should look normal, but you might see:
- New add-on charges: If you have any call add-ons, you’ll see a new charge each month under Extras and Discounts.
- Setup and connection fees: Any fees for setting up and connecting your new service.
In summary
- We’ll charge you for your new plan from the day it starts.
- We’ll refund the unused portion of your old plan.
- Your next bill will reflect the new plan price, which might be a bit higher or lower than before.