When you change your EE Broadband plan, your bill will look different for one month. Here’s what you can expect:
- Refund for the old plan: You’ll get a refund for the unused part of your old plan because you pay in advance.
- Cost of the new plan: We charge for your new plan from the start date to the end of the month.
- Next month’s charges: Your next bill will show the full cost of your new plan.
Next bill after plan change
Your next bill should look normal, but you might see:
- New add-on charges: If you have any call add-ons, you’ll see a new charge each month under Extras and Discounts.
- Setup and connection fees: Any fees for setting up and connecting your new service.
In summary
- We’ll charge you for your new plan from the day it starts.
- We’ll refund the unused portion of your old plan.
- Your next bill will reflect the new plan price, which might be a bit higher or lower than before.