View your monthly EE Mobile or EE Broadband bill

In this article

This article is for EE Mobile and EE Broadband that uses any hub other than the EE Smart Hub (2023) only. 

If you have EE Broadband that uses the latest EE Smart Hub (2023), get help with your bill here.

How do I view my monthly bills?

How do I view my monthly bills?

To view any of your latest monthly EE bills including EE phone bills:

  1. 1

    Open the EE App
  2. 2

    Go to Manage - Bills & Payments
  1.  

    Or text BILL to 150 for a summary of recent payments

Once logged in, or on the EE app, you can see the date when your Direct Debit will be collected. You'll also be able to view if you have any extra charges for each month.

Plus you can view and download your previous monthly EE bills.

Can I check my allowances between monthly bills?

Can I check my allowances between monthly bills?

To keep track of your allowances and spending:

  1.  

    Open the EE App and go to Manage
  2.  

    or text BALANCE to 150 - we'll reply with details of any extra charges outside your price plan and give details on your remaining allowances

How do I download my bill to print or save it?

How do I download my bill to print or save it?

Here's how you download, print or save your EE bill.

  1. 1

    Open the EE App
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    select Download your bill
  4. 4

    choose which bill you want to download and print or save it

Can I download a PDF of my bill to an iOS device?

Can I download a PDF of my bill to an iOS device?

Yes, you'll be able to download your monthly EE bill as a PDF to an iOS device. To view it you can save the PDF to the Files app or share it with a third-party app.

  1. 1

    Open the EE App
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    select Download your bill
  4. 4

    select a bill period from the options available
  5. 5

    once your bill is downloaded, select View Bill 
  6. 6

    select Save to Files to view your bill, or share to your preferred app.

Can I download a PDF of my bill to an Android device?

Can I download a PDF of my bill to an Android device?

Yes, you'll be able to download your monthly EE bill as a PDF to an Android device. To view it you'll need to install Google Chrome with a PDF reader or Adobe Acrobat reader.

  1. 1

    Open the EE App
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    select Download Bill
  4. 4

    select a bill period from the options available
  5. 5

    once your bill is downloaded, select your chosen app (either Google Chrome or Adobe Acrobat can be used) to view your bill

Can I get a paper bill sent by post?

Can I get a paper bill sent by post?

To get a printed or itemised EE bill sent to you by post:

  1.  

    call 150

An itemised bill of your allowance usage will always be sent as a printed bill by post.

Please note: there is a small charge for each printed / itemised bill sent by post.

Can I get my bill in other formats?

Can I get my bill in other formats?

You can choose to receive your bill in these formats: large print, audio or Braille.

  1.  

    call 150 to request your bill in another format
Thanks for your feedback

Related Articles