Your first bill
We’ll text or email you when your first EE Broadband bill is ready to view. You can change your monthly broadband bill dates after your first bill has been paid. If you’ve asked for a paper bill, we’ll send it to your address.
First bill after moving from BT
If you recently switched/moved from BT Broadband to EE Broadband, and have a Smart Hub (2023), your bill will look different, but you'll see all of the information you need on your broadband charges and payments.
If it's your first bill having moved from BT to EE, get help with your first EE broadband bill.
Your bill at a glance
Each broadband bill will show:
- your standard monthly plan charge
- charges for all of your products and services
- whether your bill is due, paid or overdue
Your bill in more detail
You can also see:
- charges for calling or texting numbers not included in your Digital Home Phone plan
- charges for TV series or films you've bought or rented
- other charges for upgrading, changing or adding to your plan
- all your bills from the last few months
- your estimated next bill
- how to change your bill settings, your billing address and more
View and pay your bill
If you’ve set up a Direct Debit, we’ll take your payment automatically on the date shown on your bill.
You can view and pay your broadband bills at any time:
- Download or open the EE app.
- Select Manage.
- Select Billing.
- Scroll down the page and follow the link to make a payment.
Make changes to billing details
- Download or open the EE app.
- Select Manage.
- Select Billing.
- Scroll down to the link to change your billing address or change your bill date.