View your EE Broadband bill

In this article

This article is for EE Broadband that uses the latest EE Smart Hub (2023).
If you have any other EE hub, get help with your broadband bill here.

Your first EE Broadband bill

Your first EE Broadband bill

We’ll text or email you when your first EE Broadband bill is ready to view. You can change your monthly broadband bill dates after your first bill has been paid.

If you’ve asked for a paper bill, we’ll send it to your address.

Your broadband bill at a glance

Your broadband bill at a glance

Each broadband bill will show:

  1.  

    your standard monthly plan charge
  2.  

    charges for all of your products and services
  3.  

    whether your bill is due, paid or overdue

Your broadband bill in more detail

Your broadband bill in more detail

You can also see:

  1.  

    charges for calling or texting numbers not included in your Digital Home Phone plan
  2.  

    charges for TV series or films you've bought or rented
  3.  

    other charges for upgrading, changing or adding to your plan
  4.  

    all your bills from the last few months
  5.  

    your estimated next bill 
  6.  

    how to change your bill settings, your billing address and more

How can I view and pay my bill?

How can I view and pay my bill?

If you’ve set up a Direct Debit, we’ll take your payment automatically on the date shown on your bill.

You can view and pay your broadband bills at any time:

  1. 1

    Open the EE app
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    Scroll down the page and follow the link to make a payment.

How can I make changes to my bill?

How can I make changes to my bill?

  1. 1

    Open the EE app
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    Scroll down to the link to change your billing address or change your bill date.
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