We’ll text or email you when your first EE Broadband bill is ready to view. You can change your monthly broadband bill dates after your first bill has been paid.
If you’ve asked for a paper bill, we’ll send it to your address.
This article is for EE Broadband that uses the latest EE Smart Hub (2023).
If you have any other EE hub, get help with your broadband bill here.
We’ll text or email you when your first EE Broadband bill is ready to view. You can change your monthly broadband bill dates after your first bill has been paid.
If you’ve asked for a paper bill, we’ll send it to your address.
Each broadband bill will show:
your standard monthly plan charge
charges for all of your products and services
whether your bill is due, paid or overdue
You can also see:
charges for calling or texting numbers not included in your Digital Home Phone plan
charges for TV series or films you've bought or rented
other charges for upgrading, changing or adding to your plan
all your bills from the last few months
your estimated next bill
how to change your bill settings, your billing address and more
If you’ve set up a Direct Debit, we’ll take your payment automatically on the date shown on your bill.
You can view and pay your broadband bills at any time:
Open the EE app
Go to Manage - Bills & Payments
Scroll down the page and follow the link to make a payment.
Open the EE app
Go to Manage - Bills & Payments
Scroll down to the link to change your billing address or change your bill date.