Understanding your first bill from EE

In this article

Your first phone bill will be a paper bill that's posted to your account address.

When will I get my first EE phone bill?

When will I get my first EE phone bill?

You'll get your first phone bill in the post around seven days after you join EE. After that, you’ll be able to see your bills when you log in to EE. 

Your first EE phone bill will cover: 

  1. 1

    Your monthly plan charge: this is the standard monthly cost of your plan charged a month in advance of your joining date with EE
  2. 2

    Add-ons: for example, international minutes or picture messages
  3. 3

    Device charges: if there’s an upfront cost to pay or a delivery charge
Good to know

The date of your first phone bill will also be the date your plan's allowances renew each month.

How do I pay my first phone bill?

How do I pay my first phone bill?

If you’ve set up a Direct Debit, we’ll take your payment automatically on the date shown on page one of your paper bill. Or you can make a payment online: 

  1. 1

    Open the EE app
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    Scroll down the page and select Make a payment

> Find out more about setting up a Direct Debit or making a payment

How will I get future phone bills?

How will I get future phone bills?

We’ll text or email you when your bill’s ready to view in your EE account. Just open the EE app or log in at www.ee.co.uk to view your bill. 

Also, you can print a paper bill via EE or choose to receive your bill in a different format.

Find out more about paper bills and bills in other formats

Thanks for your feedback

Related Articles