5G WiFi

Simple steps to get your 5G WiFi setup and running:

Insert your SIM card

1. Remove the battery cover.
2. Remove the battery.
3. Push forward the SIM Slot metal cover and lift it to open it.
4. Insert your nano SIM into the SIM pocket.
5. Close the metal cover and push back to close.
6. Put the battery back up.
7. Replace the battery cover.

Charge up the battery

1. Connect the USB-C cable to a 5V/3A charger or a USB port.
2. Connect the USB-C cable to your 5G WiFi.
3. Once charged, press and hold the power button until your 5G WiFi turns on.

Getting online

Ensure your 5G WiFi is switched on and connected to the network

On the device you want to connect to the internet, go to the network settings and search for your 5G WiFi network name. (See the Keep Me Card).

If you cannot remember your password, you can reset it to factory default by gently pressing the Reset button with a paperclip for 10 seconds. Follow the instructions to set it up again.

The default password is on your Keep Me Card.

To help protect the environment, the UK Government requires that electrical and electronic equipment is not disposed of with general household waste. Instead, it should be collected separately and handled in an environmentally responsible way.

This symbol on a product means you shouldn’t throw it in your normal rubbish at the end of its working life.

This product may contain substances that could be harmful to people or the environment if it’s not recycled correctly. The equipment provided to you will remain the property of EE at all times (excluding outright sale equipment). You’ll need to return it back to us within 60 days of telling us you want to cancel, or we may need to charge you for it. You can do this by following the steps on this page: ee.co.uk/returns.

As the environment is important to EE, we can get rid of it in an environmentally friendly way.

If this equipment replaces something similar, then you can also dispose of your old kit by following the instructions above.

Returning and Recycling Your EE Equipment

This product may contain materials that could be harmful to people or the environment if not recycled properly. That’s why it’s important to dispose of it responsibly.

Returning Your Equipment

Unless you bought it outright, the equipment remains the property of EE. If you cancel your service, you’ll need to return the equipment within 60 days to avoid being charged.

You can return it by following the steps at: ee.co.uk/returns

Environmentally Friendly Disposal

EE is committed to protecting the environment. When you return your equipment, we’ll ensure it’s disposed of or recycled in an environmentally friendly way.

Your EE62D from EE is manufactured to comply with European safety standards. Please read the following instructions carefully before installing and using it. 

Storage Environment

• Do not place magnetic storage media such as magnetic cards and floppy disks near the wireless device. Radiation from the wireless device may erase the information stored on them.
• Do not put your wireless device and other accessories in containers with strong magnetic field, such as an induction cooker and a microwave oven. Otherwise, circuit failure, fire, or explosion may occur.
• Do not leave your wireless device in a very hot or cold place. Otherwise, malfunction of the products, fire, or explosion may occur.
• Do not subject your wireless device to serious collision or shock. Otherwise, wireless device malfunction, overheat, fire, or explosion may occur.

Care and maintenance

• Treat all parts with care; no shock or vibration, and don’t pull or twist any cables.
• Dust with a soft dry cloth; don’t use water or solvent.
• Regularly check that objects don’t cover any parts or any vents that could cause overheating.
•  When not in use, store in a dry place and away from extreme heat or cold.

Warnings

• Do not attempt to open the battery (due to the risk of toxic fumes and burns).
• Do not puncture, disassemble, or cause a short circuit in a battery
• Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C (140°F ).
• Do not place batteries into a microwave oven, or into any other high pressure container.
• Do not store batteries near an oven, stove, or other heat source.
• Do not immerse batteries in water or otherwise get them wet
• Do not touch leaking batteries directly; wear protective material to remove the batteries and dispose of them properly immediately.
• The device should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
• Keep the device in a well-ventilated and cool area away from direct sunlight. Do not enclose or cover your device with towels or other objects.
• When disposing of the device, the battery should be removed and disposed of separately.

Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by EE Ltd. and/or its affiliates

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

Radio Equipment Directive Declaration of Conformity

EU

Hereby, EE declares that the radio equipment type EE62D is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: ee.co.uk/declaration-of-conformity

UK

Hereby, EE declares that the radio equipment type EE62D is in compliance with Radio Equipment Regulations 2017 and The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connected products) Regulations 2023. The full text of the EU declaration of conformity is available at: ee.co.uk/declaration-of-conformity.

Restrictions

This radio equipment is subject to certain restrictions when it is placed on the market in Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), Northern Ireland (UK(NI)), Norway (NO), Switzerland (CH), Iceland (IS), Turkey (TR), Lichtenstein (LI).Wi-Fi 5 GHz: The frequency band 5150-5350 MHz is limited to indoor use.

This radio equipment is also subject to certain restrictions when it is placed on the market in United Kingdom (UK).

In accordance with the relevant statutory requirements in the UK, the 5150 to 5350 MHz frequency range is restricted to indoor use in the United Kingdom.

Radio transmission information

Power information

Note: Please use standard chargers with your device for optimal performance and safe operation. 

The actual charging time depends on the power supply, the remaining charge and the ambient temperature of the charging environment.

PSTI and software support

To find the support period for your device or to report security issues, go to: ee.co.uk/help/terms-and-conditions/general.

Technical specifications

WiFi standard
WiFi 6

Wireless capability
Dual band
2.4GHz
5GHz

Contactless WiFi Pairing
No

Security
WPA2/WPA3 Personal Transition and WPA3-Personal modes.

Sustainability
Plastic-free packaging
Recycled casing

More accessibility information

EE's Here for You section has further information about Getting the most from your devices.