EE Free Boosts

     
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Find out everything you need to know about EE Free Boosts.

Packs

Packs

When you keep buying one of our packs, every three months you get a Free Boost to your data, minutes or texts to use in the UK and while roaming in the EU. So the longer you stay, the more data you get.

After you’ve bought three 30-day packs or 12 seven-day packs, you can choose one of these Free Boosts to increase your pack allowances – it’ll be added to your next pack and every pack (of the same duration) after that:

Type of pack Free Boost
Seven-day packs Choose either: extra 50MB, 10 minutes or 25 texts
30-day £5 packs Choose either: extra 100MB, 25 minutes or 50 texts
30-day packs (£8 and above) Choose either: extra 500MB, 50 minutes or 250 texts
30-day packs (with unlimited texts) Choose either: extra 500MB, 50 minutes

Choosing your Free Boost

Choosing your Free Boost

You’ll get a text when it’s time to choose your Free Boost and then you need to:

  1.  

    text either BOOST DATA, BOOST MINS or BOOST TEXTS to 150 free from your EE phone

  2.  

    log in to My EE

  3.  

    look in the My EE app (download it from your phone’s app store)

     

Getting more Free Boosts

Getting more Free Boosts

You'll keep getting Free Boosts as long as you keep buying packs.

For example:

  1. 1

    You buy three 30-day packs (£5 or above)

  2. 2

    You choose a 500MB data Free Boost after the third pack

  3. 3

    You buy three more 30-day packs

  4. 4

    You choose another 500MB data Free Boost after the sixth pack

  5. 5

    You now have 1GB of free data, on top of your normal pack allowance

Keeping track of your Free Boosts

Keeping track of your Free Boosts

To keep track of your Free Boosts:

  1.  

    log in to My EE

  2.  

    look in the My EE app (download it from your phone’s app store) the option Free Boost

  3.  

    text BOOST to 150

We’ll also text you to let you know when you can choose your next Free Boost.

Important things to remember

Important things to remember

Gaps between packs

You don’t need to buy your packs one after another to get your Free Boost – if you have a gap between packs we’ll pause counting and carry on as soon as you buy your next pack. You’ll get your Free Boost as soon as you’ve bought three 30-day packs or 12 seven-day packs.

You have 60 days to choose your Free Boost

You have 60 days to choose your Free Boost. We’ll text you to tell you when you’re eligible again, so you don’t miss out. 

Changing packs

If you change from a 30-day pack (£8 or above) to a seven-day £1 pack or to a £5 pack, or vice versa, you’ll lose any Free Boosts you have and will need to buy the required number of packs again to get another Free Boost.

Also, if you buy a 30-day £5 pack and change to any other pack or vice versa, you’ll lose any Free Boosts you’ve earned.

Free Boosts on international packs

You can’t use Free Boost minutes and texts to call or message outside the EU from the UK. However, you can use Free Boost data for video calling to get in touch with friends or family abroad.

 
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Last updated: 20/6/2018
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