What are EE Free Boosts?

Buy a pay as you go pack to get all the data, minutes and texts you need, and every three months you get a Free Boost to your data, minutes or texts to use in the UK and while roaming in the EU. Or get a Flex plan.

If you buy pay as you go packs, or you’re on a Flex plan, you can claim a Free Boost every three months. Flex plan customers can get more data to use in the UK and while roaming in the EU, while pay as you go customers get a choice to boost data, minutes or texts.

The longer you stay, the more you get. After you’ve bought three 30-day packs or 12 seven-day packs, or renewed your monthly Flex plan three times, you can choose a Free Boost to increase your pack allowances. And the best thing? You can do it again and again and again. So the more packs you buy over time, the bigger your monthly allowances become. It’s our way of saying thanks for staying with us. And it’s your best way of getting loads of what you love, every month.

It’s even easier to get Free Boosts if you set up card payments with your credit or debit card – your pack automatically renews each month and you keep earning Free Boosts.

You’ll get a text when it’s time to choose your Free Boost and then you need to:

You'll keep getting Free Boosts as long as you keep buying packs or renewing your Flex plan.

For example:

To keep track of your Free Boosts:

We’ll also text you to let you know when you can choose your next Free Boost.

Gaps between packs

You don’t need to buy your packs one after another or renew your plan three months in a row to get your Free Boost – if you have a gap we’ll pause counting and carry on as soon as you buy your next pack or renew your plan. You’ll get your Free Boost as soon as you’ve bought three 30-day packs, 12 seven-day packs or renewed your Flex plan three times.

You have 60 days to choose your Free Boost

You have 60 days to choose your Free Boost. We’ll text you to tell you when you’re eligible again, so you don’t miss out. 

Changing packs

If you change from a 30-day pack (£8 or above) to a seven-day £1 pack or to a £5 pack, or vice versa, you’ll lose any Free Boosts you have and will need to buy the required number of packs again to get another Free Boost.

Also, if you buy a 30-day £5 pack and change to any other pack or vice versa, you’ll lose any Free Boosts you’ve earned.

Free Boosts on international packs

You can’t use Free Boost minutes and texts to call or message outside the EU from the UK. However, you can use Free Boost data for video calling to get in touch with friends or family abroad.