Am I using my UK allowances when I’m roaming abroad?

In this article

Find out more about whether your data, calls and texts will come out of your UK allowance when you're roaming.

When you’re roaming in the EU all your calls, texts and data will come out of your UK allowance, just as they would at home. 

In non-EU countries, prices vary. Before you go:

  1.  

    check if your plan lets you use your phone abroad

  2.  

    check if your device is set up to use abroad – just text ROAMING to 150

  3.  

    turn on data roaming in your device settings

  4.  

    make sure your bill’s paid up to date or you’ve got credit

You can check roaming charges in the country you’re going to by texting RO followed by the name of the country to 150 eg RO USA.

Roaming add-ons

Roaming add-ons

You can buy a roaming add-on to save money on calls, texts and mobile data when roaming outside the EU. You can add the Travel Data Pass by texting TRAVEL to 150 or you can buy a standard data pass when you’re abroad by typing add-on.ee.co.uk in your device’s browser.

Good to know

Find out how much it will cost to call, text or use data, wherever you’re going.

> Use our roaming calculator

Thanks for your feedback

 
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Book an appointment
Book an appointment
You can book a phone appointment with one of our local experts.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help