How do I rename my WiFi Home Hotspot to match my WiFi network?

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If you’ve been sent a new router, plugging it into your WiFi Hotspot Kit will result in two different WiFi networks: the WiFi network from your new router and that of your WiFi Home Hotspot. To simplify things, you can change the WiFi details of your WiFi Home Hotspot to match those of your new router. There are two ways of doing this:

How do I change my WiFi Home Hotspot name via the device management portal?

1

make a note of the Wireless Network Name and password for your new router - this can be found on the sticker on the back of the Bright Box routers or on the pull out card on the EE Smart Hub
2

make sure you're connected to your hotspot’s WiFi by going to http://mybtdevice.home
3

log in using your admin password (the default password can be found on the sticker located on the back of the plug)
4

you'll be given the option to change the Wireless Network Name and password - change this to the same as the one on your new router
5

once saved, you should have a single WiFi network for your home

Handy hint:

Use the name without 5Ghz for your Wireless Network Name.

How do I change my WiFi Home Hotspot name using WPS cloning?

If your new router supports WPS, your WiFi Home Hotspot will be able to clone your router’s name (SSID) and wireless key to use the same network details. Most new routers are WPS-compatible, but you may have to enable this functionality manually.

If you have an EE Smart Hub:

Just click the WPS button found on the back of the hub.

If you have a Bright Box 1 or Bright Box 2 router:

Read our guides on how to enable WPS on these routers.

> Bright Box 1

> Bright Box 2

Once WPS is enabled:

1

plug the hotspot into a power socket near your router (ideally in the same room) and wait until the Wireless light is a steady green
2

press the WPS button on your router
3

press and hold the WPS/Link button on the hotspot for at least 15 seconds until the Wireless light flashes orange and green
4

when the Wireless light reverts to steady green, plug the hotspot in to where you want to extend coverage and wait for it to restart
5

your WiFi device will now automatically connect to the hotspot

Handy hint:

The easiest way to know if you're connected to your router or to the extender is to compare the signal strength on your device with the extender switched on and off. If you ever want to make sure you’re connected to the strongest signal, turn WiFi off and back on.

Also be aware that when moving around the house, your devices may not always switch automatically between your router and your hotspot, so consider that when going from room to room.

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Last updated: 27/6/2019

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How do I fix problems with my Home Hotspot?

What are EE’s Fibre Max 1 and Fibre Max 2 Broadband plans?

How do I rename my WiFi Home Hotspot to match my WiFi network?

How do I change my WiFi Home Hotspot name via the device management portal?

How do I change my WiFi Home Hotspot name via the device management portal?

How do I change my WiFi Home Hotspot name using WPS cloning?

How do I change my WiFi Home Hotspot name using WPS cloning?

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