This guide will help if you're looking for your broadband internet settings. You'll find everything you need to set up your own router and log in to your account.
What are my home broadband internet settings?
In this article
What is my broadband internet username?
What is my broadband internet username?
Your broadband username will look similar to one of the following examples:
Good to know
Your EE router is set up just for you, so in most cases you don't need to know your router's username. We'll automatically set it up after you've selected your parental control options
If you need your broadband username to set up your own router, set up your Bright Box first – you'll then find your username on the Bright Box status page or you can contact us for more help.
Got your own router?
If your username is readytoconnect@fs, follow our step-by-step guide to setting up your own router
What is my internet password?
What is my internet password?
yourname.nodename.co.uk@fs
If your username looks like yourname.nodename.co.uk@fs, you chose your password when first signing up for the service. Remember, passwords are case sensitive.
Don't forget
If you've changed your password to access your account online, please continue to use your original password to connect to the internet
PRODUCTIONHQNUN123456@fs
If your username looks like PRODUCTIONHQNUN123456@fs, your password will look like HQNPASS123456. Simply replace the numbers in the password, with the ones found in your username.
Don't worry
Broadband usernames in this format can't be used to access your account online or email. They're simply used to connect your router to the internet
What are my advanced internet settings?
What are my advanced internet settings?
When setting up your router, you may be asked to enter advanced settings. To help you, we've listed some of the more common ones below.
IP address
Encapsulation
Multiplexing method
Virtual circuit
Modulation
Authentication
MTU (maximum transmission unit)
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