What is a WiFi booster?

     
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WiFi Boosters extend the reach of your WiFi signal and can help when you have lots of devices connecting to WiFi in your home.

Which booster do you have?

Which booster do you have?

I have a WiFi Booster Pack

I have a WiFi Home Hotspot

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How to get the best out of your WiFi Booster Pack

How to get the best out of your WiFi Booster Pack

Your WiFi Booster Pack comes in two parts. Both plug into your power sockets and use your electrical wiring in the home to transmit your internet data from your router to wherever you’re getting a weak WiFi signal in your home.

If you can, place this plug in an area where you’re currently receiving a poor WiFi signal – and preferably not too close to your router (the signals may conflict).

In the below example, the router and Huawei repeater plug are in the study, but the Devolo plug can be placed anywhere in the house, even upstairs if that’s where you’re having WiFi ‘dead spots’:

WiFi Booster Pack home set-up example

 

I’ve changed my WiFi Network name or password on my Bright Box router

I’ve changed my WiFi Network name or password on my Bright Box router

When we send out your WiFi Booster Pack it’s already paired with your router and uses the same WiFi network name and password.

If you’ve changed either of these it’s a good idea to rename the WiFi Booster Pack so you don’t need to reconnect all your devices again. To do this the easiest way is to download the ‘Devolo Cockpit’ app from your device’s app store.

Open the app, log in to the Devolo WiFi plug and you can then change your Wireless Network Name and password to match your Bright Box.

I’m not seeing an improvement, what should I check?

I’m not seeing an improvement, what should I check?

Are you using extension leads?

If possible, it’s best to plug both parts of your WiFi Booster Pack directly into power sockets rather than use an extension lead. If you have to use an extension, avoid plugging anything else into it.

Do you have a separate fuse board feeding parts of your building?

If you have a separate fuse board feeding certain parts of your home (an external office, for example), you may find that the WiFi Booster Pack won’t work. If the Home icon on the Devolo plug is flashing green instead of solid green, this could be a sign that it’s not connecting. 

Under these circumstances, our WiFi Booster won’t work, but you could try using one of our 4GEE mobile broadband solutions.

My phone or tablet isn’t connecting to the new WiFi Booster Pack …

In some cases, especially on Apple devices, your device may not automatically connect to your WiFi Booster Pack. If this happens, simply turn WiFi off and on again on your device – you can find it in your settings.

Can I extend the network even further?

Can I extend the network even further?

Yes. You can buy more WiFi Booster plugs and plug them in to other rooms to further enhance your WiFi coverage. Simply pair the new Devolo plugs (up to four) to the Huawei repeater.

Remember to change the WiFi Network Name (SSID) of all additional plugs. The easiest way to do this is by using the Devolo Cockpit app – download it for free from your device’s app store.

What’s the port on the Devolo plug for?

What’s the port on the Devolo plug for?

This is an Ethernet port for connecting a device with an Ethernet cable. This is useful if you’re running applications that need a lot of data (like your EE TV) and can be more reliable than using WiFi.

The EE TV box has WiFi, but it will work best with a wired connection.

> Read more about setting up your EE TV with a wired connection

 

Setting up your WiFi Home Hotspot

Setting up your WiFi Home Hotspot

To set up your Home Hotspot, follow the simple steps below:

Step 1: plugging in an extender
  1. 1

    identify your extender: it should be labelled Broadband Extender Flex 600 on the top

  2. 2

    connect it to a spare socket on your router or hub using the Ethernet cable

  3. 3

    plug the extender into a power socket and switch on

Step 2: plugging in your Home Hotspot
  1. 1

    plug the Home Hotspot directly into a power socket and switch on

  2. 2

    wait for a couple of minutes for connection to complete. The Wireless, WPS/Link and Power lights should come on, indicating you’re now connected

     

Step 3: connect your devices
  1. 1

    use the wireless connection software or settings on your device to display the list of available wireless networks

  2. 2

    find your hotspot in the list and select it

  3. 3

    enter your hotspot’s wireless key (printed on the leaflet you’ll find in your box)

  4. 4

    complete the connection on your device

     

I’ve been sent a new router – what should I do?

I’ve been sent a new router – what should I do?

If you have a new router and you still want to use the WiFi Hotspot kit, simply remove the Ethernet cable from your old router and plug it into a spare port on your new router, leaving your WiFi Hotspot plugged in.

You’ll now have two different WiFi networks in the house: the WiFi network from your new router and your WiFi Hotspot.

If you’d like to rename the Wireless Network Name and Password on the Hotspot to match your router, read our guide.

Why is there a plug socket on one of the devices?

Why is there a plug socket on one of the devices?

We appreciate plug sockets in your household may be in demand, so we’ve designed the WiFi Hotspot Kit to let you plug another device or appliance into it. It should work just like a normal plug socket in your wall.

 
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Last updated: 22/11/2018
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