Security on your EE Smart Hub

Using WiFi at home is a convenient and secure way to connect to the internet. We use a variety of technologies to keep your home WiFi safe.

Encryption technology

Your Hub includes a built-in security system that protects your WiFi network from anyone trying to access it without your wireless key.

WPA2 encryption is used by default on the EE Smart Hub 2.4GHz and 5GHz WiFi bands. When buying a WiFi product, look for WiFi Certification, which means it has WPA2 security.

WPA2 (and the older WPA) are encryption technologies developed by the WiFi Alliance to keep wireless networks secure and private.

Activated firewall

A firewall is a security system that protects your network by checking incoming and outgoing traffic. Traffic deemed safe is let in, and traffic that can damage your computer, such as malware, is blocked.

The firewall is enabled by default on your EE Smart Hub.

WPS key for sharing WiFi

WPS (WiFi Protected Setup) is a method of quickly connecting devices to a router simply by pressing the dedicated WPS button on the Hub.

WPS-PBS (Push Button Select) is more secure than the older WPS-PIN which required an insecure PIN code to connect. As well as being a more convenient way to connect, it means you don’t have to share your password if you don’t want to.

Up-to-date software

Regular software upgrades are sent to your Hub automatically over the internet, and add new features and important security fixes.

It’s also important to consider installing anti-virus software and parental controls – you’ll be prompted to do this when you first connect your Hub to the EE Broadband network.

Last updated: 20/2/2019
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