Check your landline wiring
In this article
Here’s how to check if your service is working from your main socket and your test socket.
How to check your main phone socket
How do I check my main phone socket?
If your phone plugs into your Smart Hub (router) your landline is broadband based and known as Digital Home Phone.
Start by finding your main phone socket – it's the socket your phone line connects to as it enters your home and it should look like one of these examples below:
Next:
How to check your test phone socket
How do I check my test phone socket?
If you’re telephone didn't work when tested in your main phone socket, try using your test socket and follow the same checking procedure as above again.
If your phone works in your test socket, there are a few other tests you can try:
If your phone works in your test socket, you should check the following:
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