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Dropping calls, poor quality or Digital Home Phone handset problems
In this article
Text HELP to 66033 (charges may apply at your standard rate).
- We’ll run tests on your connection to find out what’s going on.
- If you need an engineer, we’ll text you in 15 mins to book a slot.
- If you don’t need an engineer, our brilliant UK and Ireland based team will call you within 30 mins to help solve your issue.
Opening hours
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
Digital Home Phone handset
Digital Home Phone handset
Other cordless handsets
Other cordless handsets
Phones with a cord
Phones with a cord
Make sure your phone is plugged into the phone port on the back of the Smart Hub.
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