Battery Back Up unit lights
To test the BBU for your Digital Home Phone turn off your hub at the mains socket. If the blue light stays on it means your Battery Back Up unit is working.
Don't forget to turn the power back on again. We recommend you do this once a month.
Indicator: System Status. Green light
The Battery Back Up unit is working as normal.
Indicator: DC. Green light
The battery is supplying the power. When it reaches 45% charge, the light will flash and the alarm will beep 4 times a minute.
Indicator: Mute. Orange light flashing
The Battery Back Up unit has been silenced. Press and hold the 'Alarm Silence' button for a second to turn the volume on or off.
The light will flash to confirm the change. This will only silence the alarm for 24 hours.
Indicator: Mute. Orange light solid
The Battery Back Up unit has been silenced. Press and hold the 'Alarm Silence' button for 15 seconds until you hear 2 beeps to turn the volume on or off.
The light will stay lit to confirm the change. This will silence the alarm completely until you press and hold the 'Alarm Silence' button for another 15 seconds.
Indicator: Battery. Red light
The battery needs to be replaced. The alarm will beep once every 15 minutes. You'll also see this light when the battery's missing.
Battery Back Up Unit beeping
If your Battery Back Up Unit starts to beep, check it hasn't been disconnected from the mains power by accident. If it continues to beep and you also have a red light, contact us so we can send out a replacement.
If it starts to beep during a power cut, you'll still have at least an hour to make calls.