About the Digital Home Phone service
Over the coming years, we'll roll out this home phone service to our customers across the UK.
With Digital Home Phone, you'll get top-quality calls with HD calling, together with all of the features you get today, like Call Protect and Voicemail.
For most households, upgrading to Digital Home Phone will have little impact on how you use your phone today.
Cost
The cost of the new Digital Home Phone and broadband service is all included in your single package price. There's no extra charge for Digital Home Phone.
It also includes many inclusive calling features.
Switching to the Digital Home Phone service
We aim to finish the upgrade by 2027, and you'll be switched from your home phone service to the Digital Home Phone service when it's available to you.
When you place an order, we'll let you know if you're eligible and take you through the benefits so you can decide whether to move across to Digital Home Phone now.
We will let you know the date your home phone will switch to your new Digital Home Phone service, so you can prepare. Your current phones and service will work until your Digital Home Phone service is active.
Find out about setting up your Digital Home Phone service.
Digital Home Phone and adapters
All Digital Home Phone handsets and Digital Home Phone Adapters are compatible with BT and EE Smart Hubs, and the BT Digital Voice service.