Calls on your Digital Home Phone service

This article covers helpful information on Caller Display, 3 Way Calling and avoiding nuisance calls on your Digital Home Phone.

Caller Display

With Digital Home Phone, our free caller display should show you the number that’s calling.

If you've added the caller to your phone address book, you should also see their name.

3 way Calling 

3 Way Calling is a feature that can be used when 3 callers need to join a conversation. By conference calling, all 3 people can contribute and there's no need to make multiple calls. It is only available if you have been upgraded to Home Phone Standard or Digital Voice.

If you've been upgraded to Digital Voice or Home Phone Standard, this is also included in your plan.

3 Way Calling 

3 Way Calling is conference calling for up to 3 people . All 3 people can contribute and there's no need to make multiple calls. It's included with your Digital Voice package; you simply pay for the additional caller, unless this cost is covered by an inclusive call minutes package. 

If you've been upgraded to Digital Voice or Home Phone Standard, this is also included in your plan.

Nuisance calls

Withhold your number

  • Dial 141 before your call

Sign up to Ex-directory services

You can limit how your directory details are listed, by choosing one of the following free options:

Ex-directory - no calls

Your details won't be in the Phone Book and won’t be available via 118500 Directory Enquiries, or our online directory service. 

  • Sign up by calling 0330 123 4150 between 8.30am and 5pm Monday to Friday.

Directory Enquiries only

Your details will only be available through Directory Enquiries. They won’t be printed in the Phone Book or available in our online directory service. 

  • Sign up by calling 0330 123 4150 between 8.30am and 5pm Monday to Friday.

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