For pay monthly handset and SIM customers:
Charges for roaming in the EU
In this article
The way our network operates in the EU has changed.
Do these changes affect me?
Do these changes affect me?
For pay monthly tablet, laptop and mobile broadband customers:
What are the new charges for EU roaming?
What are the new charges for EU roaming?
You can use your minutes, texts and data allowances in our European roaming zone (see list of destinations) for £2.29 a day.
Here's how the charges work:
Which countries will be affected?
Which countries will be affected?
The full list of countries affected by the EU roaming charges: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus (excludes northern Cyprus), Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).
Calls, texts and data within the Republic of Ireland are included within your allowance. If you use up your allowance, the £2.29 daily charge will apply.
Do I have any other options apart from paying a daily roaming charge?
Do I have any other options apart from paying a daily roaming charge?
Your allowance doesn’t include use of your plan's minutes, texts, and data in the EU/EEA.
Instead, you can take Roam Abroad as an Inclusive Extra or as an add-on to avoid the £2.29 daily charge for using your allowance in the EU/EEA.
If you’re going away for a week or more it’s cheaper to get the Roam Abroad Pass. You’ll be able to use your plan allowance in any of the destinations covered at no extra cost.
Taking Roam Abroad as an Inclusive Extra
Roam Abroad as a Inclusive Extra
If you have a plan with Inclusive Extras, choose our Roam Abroad Pass for £25 a month and you won’t have to pay the £2.29 daily charge in the EU.
Taking Roam Abroad as an add-on
Roam Abroad as an add-on
Add Roam Abroad to your plan for just £25 a month and cancel at any time.
What happens if I have a Spend Cap?
What happens if I have a Spend Cap?
Check your spend cap as you may need to increase it. Roaming charges count towards your spend cap, so if you reach it we’ll automatically block usage to prevent unwanted charges. Log in to EE and go to Account Settings > Manage your plan > Spend cap.