Return a 4G or 5G WiFi hub

Our team will get back to you within 72 hours.

For help returning an EE Broadband hub, see Return and recycle your EE broadband hub.

About the hub you're returning

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Is the box seal broken?
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Please enter the IMEI number for all the devices you want to return.
Please enter the IMEI number for all the devices you want to return.

To process your return, we need the IMEI number of the hub you're returning. You'll find the IMEI number on the outside of the box.

If you're returning more than one device, please complete a separate form.

 

About you  

 

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Please enter the account holders mobile phone number
Please enter the account holders mobile phone number
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We need your email address so we can contact you
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