- Download or open the EE app.
- Select Manage.
- Choose your EE Mobile or EE Broadband account.
- Select Billing.
- Follow the link to set up a Direct Debit or make a one‑off card payment.
Accepted payment methods
You can pay using:
- Visa
- Visa Debit
- Mastercard
- American Express
- Apple Pay
- Google Pay
Some accounts also allow payment by text, bank transfer or cheque.
Set up a payment method
Change your payment method
This is our recommended way to pay your EE Broadband bill. Once it’s set up, we’ll take your payment around 8 days after your bill is issued.
Your bill will show the due date. Here's how to view your bill online or in the EE app.
To set up a Direct Debit, have your bank account number and sort code to hand and:
- Log in to the website.
- Go to Bills and payments.
- Select Manage Direct Debit.
- Update your bank details or set up a new Direct Debit.
- Open the EE app
- Go to Manage then Billing.
- Choose your EE Mobile or EE Broadband account.
- View your saved cards and make your changes.
You can change from Direct Debit to card payments, or from card payments to Direct Debit, in the EE app or on the website. Just follow the steps above.
Other ways to pay
If you’ve saved a card to your account, text PAY to 150 from your EE mobile and follow the steps.
Follow these steps to save a card to your account to use.
From a UK bank account:
- EE account number: 31012304
- EE sort code: 40-02-50
- Reference: your EE account number
From outside the UK:
- SWIFT code: MIDLGB2110C
- IBAN: GB95MIDL40025031012304
- Reference: your EE account number
Allow at least five working days for the payment to reach us.
Take your bill into your nearest EE store and we’ll help you pay in person.
Post your cheque at least 5 days before your bill due date.
Send it to:
EE Limited
PO Box 238
Sheffield
S98 1PS
Write your EE account number and mobile number on the back of the cheque. Don’t send cash.
Troubleshoot payment issues
- Check your payment date in the EE app or on your online account.
- Make sure your card hasn’t expired or your bank details haven’t changed.
- If your Direct Debit failed, you can make a one‑off payment in the app.
- Open the EE app
- Go to Manage then Billing.
- Choose your EE Mobile or EE Broadband account.
- Update your card details.
If you’re worried about missing a payment or you’ve already missed one, we’re here to help. Go to the support section in the EE app to see your options, or contact us.
Make a payment in the app or on the website to get your services back up and running. Once your payment clears, your services will usually restore automatically.