Change how you pay for your EE Broadband

In this article

This article is for broadband that uses any hub other than the EE Smart Hub (2023).

If you have EE Broadband that uses the latest EE Smart Hub (2023), get help with your bill here.

 

If you need help with your EE Mobile bill, get help with your bill here.

 

Set up or change a Direct Debit

How do I set up or change a Direct Debit?

It's easy to set up or change your Direct Debit by logging in to EE, from the EE app or over the phone.

Find out how to set up or change a Direct Debit

Other payment methods

Other payment methods

You can also pay your bill using:

  1.  

    credit or debit card
  2.  

    internet or telephone banking
  3.  

    Google Pay or Apple Pay

Paying by credit or debit card

How do I pay my bill by credit or debit card?

We accept payment by these credit or debit cards:

  1.  

    Visa
  2.  

    Visa Debit
  3.  

    MasterCard

To make a payment by credit or debit card:

  1. 1

    Open the EE app
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    Choose either EE Mobile or EE Broadband
  4. 4

    Scroll down the page and follow the link to make a payment
  5. 5

    You can choose to pay part or all of your bill
  6. 6

    We’ll confirm your payment by email and it'll also show in your Payment history in your account after about 15 minutes

To add or remove a credit or debit card in the EE app:

  1. 1

    Open the EE app
  2. 2

    Go to Manage - Bills & Payments
  3. 3

    Choose either EE Mobile or EE Broadband
  4. 4

    View the cards you’re using and make a change
Want to pay by text?

If you're not logged in to EE and have saved your card details with us, you can.

Simply text PAY to 150 and follow the prompts. Please make sure you have your registered card with you.

Paying by internet or telephone banking

How do I pay my bill by internet or telephone banking?

To pay your bill by internet or telephone banking, you'll need:

  1.  

    EE bank account: 31012304
  2.  

    EE sort code: 40-02-50
  3.  

    Payment reference: your EE account number

Please allow at least five working days for your payment to reach us.

 

To make a payment from abroad, you'll need:

  1.  

    Swift code: MIDLGB2110C
  2.  

    IBAN: GB95MIDL40025031012304
  3.  

    Reference: your EE account number
Good to know:

If you pay by Direct Debit, credit or debit card, internet or telephone banking, you’ll see EE on your bank statement for your payment.

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