How do you calculate Remaining Contract Charges?

we take your monthly (or other periodic) charge, factoring in any recurring monthly discount to which you are entitled

we then deduct VAT at the prevailing rate

we then reduce the charge to take account of any costs we save because of you leaving early, such as wholesale costs

we then deduct 4% for early receipt of payment

we multiply this figure by the remaining months of your minimum term to get the final charge you owe, reduced by any credit on your account

example 1 – you have a Fibre Plus plan for £41 a month, with three months left. You also have an £11 monthly discount. We deduct the £11 discount, then VAT, and then £18.48 costs-saved from the £41 to get £6.52. We multiply this by 3 to get £19.56. Finally, we take 4% off that figure, making your final Remaining Contract Charge £18.78

example 2 – you have a Standard Broadband plan for £31 a month with no discount, and two months left. We deduct VAT and then costs-saved of £8.74 to get £17.09. We multiply this by 2 to get £34.19. We take 4% off that figure, making your final Remaining Contract Charge £32.82