What is the Text Service for pay monthly?

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With Text Service you can access your account information and manage your account by texting short codes to 150 from your mobile device.

What are the charges for using Text Service?

What are the charges for using Text Service?

All text messages sent to and from 150 are free of charge, whether you're in the UK or abroad.

What are the Text Service short codes?

What are the Text Service short codes?

Below is a list of the current short codes you can text to 150 to manage your pay monthly or pay monthly business account.

How to manage your account
Make a credit or debit card payment Enter:
  • CR then a space
  • the last four digits of your card, then a space
  • the amount you want to pay, then a space
  • the security number on the back of your card

e.g. CR 1234 5 321

Check your balance and any allowances, including data usage
Check your bill amount and recent payments
Check the lock status of your Apple device (Apple only) Text UNLOCK
Visual Voicemail service (Apple only)
  • Text VISUAL ON to activate the service
  • Text VISUAL OFF to deactivate the service
Control voicemail divert
  • Text VM DIVERT ON to turn it on
  • Text VM DIVERT OFF to turn it off
Check for upgrade eligibility Text UP
Check your number Text NUMBER
Check if your phone is set up to use abroad Text ROAMING
Check roaming rates

Text RO followed by country

e.g. RO ITALY 

Check for add-ons to call abroad

Text CALL followed by country


Travel Data Pass, for access to the cheapest data rates abroad Text TRAVEL
To see a list of all Help text codes Text HELP
To opt into daily, weekly or low-allowance text alerts Text UPDATEME
Download the My EE app Text APP
Check your level of insurance cover Text COVER
BT Sport: to start your free three-month trial Text SPORT
Apple Music: to start your free six-month trial


Or text STREAM if you already have Apple Music and just want six months of Apple Music data streaming for free 

Check if you're eligible for Unidays student perks Text STUDENT
Request a new multi-SIM Text SIM
Find out about and manage your Spend Cap
  • Text SPEND CAP to find out more about the EE Spend Cap and how to manage this via the text service
  • Text ADD SPEND CAP to add a Spend Cap
  • Text CHANGE SPEND CAP to change an existing Spend Cap
  • Text PAUSE SPEND CAP to pause an existing Spend Cap
  • Text REMOVE SPEND CAP to remove an existing Spend Cap

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Last updated: 4/10/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

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