What’s covered by EE’s repair service?

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If your warranty’s valid and covers the fault, the repair will be free if it fits our requirements.

Got a faulty device?

Got a faulty device?

If your device becomes faulty after less than 30 days, we can send you a new one.

We can also fix some out-of-warranty faults. For non-Apple devices, the cost of this can range between approximately £40-£300. For Apple devices, this can range between approximately £190-£350.

PLEASE NOTE: The exception is the iPhone X which can be up to approximately £450.

Call us on 150 or 07953 966 250 to find out what you’re entitled to.

This works slightly differently if you have an Apple device – get in touch with us or Apple directly to discuss your options.

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Last updated: 30/4/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

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