What are my EE delivery options?

     
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Your order is delivered to your home free of charge.

Home delivery

Home delivery

Deliveries and connections are not currently delayed

Most connections, repairs, deliveries and installations are happening as scheduled. Find out more.

Your device is usually dispatched within 24 hours with courier DPD. 

Track your order online before we send it out for delivery.

We'll send your package using DPD. DPD will send delivery updates by text.

You'll get a text:

  • the day before the delivery, including tracking information and an the option to rearrange
  • on the morning of the delivery - you'll get a one-hour scheduled delivery time (e.g. between 12.24 and 13.24) and the name of the DPD driver 

Delivery is currently contact-free. This helps to keep you and the courier safe. 

Contact-free delivery: what you need to know
  1. you won't have to sign for any deliveries

  2. couriers will take a picture of the package when they deliver it 

  3. the courier won't hand you the package

Deliveries and connections are not currently delayed

Most connections, repairs, deliveries and installations are happening as scheduled. Find out more.

Need more help?

 
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Last updated: 31/3/2020
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Glad to hear it.