Before you book your device in for a repair, try using our troubleshooter tool - it covers lots of devices from Apple to Samsung and includes hundreds of different problems.
How do I book a phone repair?
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You can use our troubleshooter tool to fix a problem on your device. However if you can't fix the problem then you can book your device in for a repair.
How can I get my device repaired?
How can I get my device repaired?
Fix my device
If the problem isn't fixed, or there’s no solution, you can book in a repair:
How do I get my Samsung device repaired?
How do I get my Samsung device repaired?
We now offer a same-day or next-day repair service for Samsung devices at selected EE stores. Any Samsung phone, tablet or smartwatch can be repaired and all repairs are carried out by Samsung's official repairs team using fully authorised parts.
> Find out more about getting your Samsung device repaired with EE
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Please note: lines close at 8pm on
Bank Holiday Monday (27 May)
25p per call on pay as you go
Please note: lines close at 8pm on
Bank Holiday Monday (27 May)
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Last updated: 23/11/2018
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